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Key skills for this role
Hub — The Upbound Hub API, which indexes and aggregates control planes across an organization and provides unified API access, multi-tenancy, and organization context regardless of where those control planes run.
Console — The primary frontend client and user experience for the entire Upbound platform, spanning single control plane views, multi-control-plane management, and organization-level operations.
Marketplace — The distribution and discovery layer where users and customers find providers, functions, configurations, and extensions.
Middleware — The platform services the business depends on: billing and metering, licensing and entitlements, Connect, and the identity and access plumbing that ties them together.
This is a senior leadership role responsible for growing a team, defining the architecture of the Management Plane, and ensuring these four surfaces operate as one coherent product rather than four adjacent ones.
Own the long-term technical direction for Hub, Console, Marketplace, and middleware. Ensure they present a single coherent experience to customers whether their control planes run in Upbound Cloud or in their own environment. Define the architectural direction for the Hub API, multi-tenancy, and organization-level identity and access management. Drive the reliability and performance standards these surfaces are held to.
Own the systems that turn product usage into revenue: metering, usage aggregation, billing, licensing, and entitlement enforcement. Ensure these systems are accurate, auditable, and resilient, and that they can support new packaging and pricing without a rewrite each time. Partner with Finance and Revenue on the operational side of billing correctness.
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San Francisco, USA
Upbound is redefining how modern infrastructure is built for the Agentic AI Era. We’re the creators and primary maintainers of Crossplane, and we’re building the Intelligent Control Plane —a new platform layer that makes
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Ensure the Hub API is a first-class interface for autonomous agents as well as human operators, with the declarative, programmatic access agentic workflows require. Evolve the Console toward a multi-modal experience that works alongside those workflows rather than around them.
Lead senior ICs and tech leads directly. Grow the team deliberately against the roadmap, raise the hiring bar, and develop engineers into senior and lead roles. Establish operational rigor: roadmap planning, delivery predictability, on-call ownership, and production excellence across the Management Plane surfaces.
Partner closely with Product, Design, GTM, Finance, and Customer Success. Translate enterprise requirements around security, multi-tenancy, packaging, and entitlements into platform capabilities. Represent the Management Plane in conversations about pricing changes, packaging, and customer-facing reliability.
7+ years of engineering experience, including 3+ years managing engineers directly
Experience building and operating multi-tenant SaaS products at scale
Strong API design fundamentals, including versioning, backward compatibility, and designing for third-party consumers
Hands-on experience with at least one commerce or platform middleware domain: billing, metering, licensing, entitlements, or identity and access management
Track record of owning production reliability for customer-facing services, including incident response and on-call culture
Has built or intentionally restructured a team, not only inherited one
Technically credible with senior and principal engineers while operating at the roadmap level
Familiarity with Kubernetes and the cloud-native ecosystem
Frontend or full-stack depth, enough to lead Console work substantively
Experience with marketplaces, developer catalogs, or package distribution systems
Experience with usage-based or hybrid pricing models and the systems behind them
Startup experience in high-growth infrastructure or developer-tools companies
Familiarity with how AI agents consume infrastructure APIs
#LI-REMOTE
At Upbound, you’ll help shape the systems and strategies that drive predictable, scalable growth in a product-led company embracing usage-based models. If you're excited to build from the ground up, work with cutting-edge cloud technologies, and directly impact how revenue is generated and scaled—this is your seat at the table.
Upbound is pioneering infrastructure platforms for the Agentic AI Era, serving Fortune 500 companies and platform engineers across more than 100 countries. The company empowers infrastructure and platform teams with Intelligent Control Planes - based on Kubernetes and Crossplane - that provision, operate, and adapt so platforms are ready for both humans and AI agents. Upbound is the creator and primary maintainer of Crossplane, the popular open-source framework for building cloud-native control planes, with over 100 million downloads and adoption by more than 1,000 teams worldwide. A Series B startup backed by GV (formerly Google Ventures), Altimeter Capital, and Intel Capital, Upbound has raised $69M to date. For more information, visit www.upbound.io .
Private software company providing AI-native infrastructure platforms and Kubernetes/Crossplane control planes for platform engineering teams.
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Senior · 7+ years experience
Remote
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