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Sr. Engineer - Application Support P 4B
Genpact
Gurugram, IND
Onsite
Discovered 3 weeks ago
application supporttechnical troubleshootingapplication maintenancesoftware patching and upgradesapplication testing and deploymenttechnical documentation
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application supporttechnical troubleshootingapplication maintenance
Role Overview
Genpact is seeking a Senior Engineer for application support in its Gurugram office-based operation.
The role provides advanced technical support and contributes to application maintenance and implementation activities.
Key Skills for This Role
application supporttechnical troubleshootingapplication maintenancesoftware patching and upgradesapplication testing and deploymenttechnical documentation
Full Job Posting
Role Overview
Genpact is seeking a Senior Engineer for application support in its Gurugram office-based operation.
The role provides advanced technical support and contributes to application maintenance and implementation activities.
Job Responsibilities
- Troubleshoot and resolve application-related incidents using advanced technical support practices.
- Collaborate with cross-functional teams to resolve issues and minimize downtime.
- Monitor application performance and perform maintenance, patching, and software version upgrades.
- Develop and maintain technical documentation for knowledge sharing and future troubleshooting.
- Support new application implementations through testing, deployment, and post-implementation support.
Education and Language
- A bachelor's degree in Computer Engineering, Computer Science, or Information Technology, or a master's degree in Software Engineering, is listed.
- English proficiency at C2 level is required.
Required Skills
- Required skills listed include Agile methodology, collaboration tools, design thinking, IT process automation, Kronos Workforce Management, Python, Ruby on Rails, Splunk, storytelling, and VERITAS NetBackup.
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