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Sr. Engineer - Application Support P 4B
Genpact
IND
Onsite
Discovered 3 weeks ago
Application supportIncident troubleshootingApplication maintenancePerformance monitoringSoftware patching and upgradesApplication testing and deployment
Free
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Application supportIncident troubleshootingApplication maintenance
Role Overview
Provide advanced technical support for business applications and contribute to application implementation and maintenance.
The role supports timely incident resolution, reduced downtime, and knowledge sharing across technical teams.
Key Skills for This Role
Application supportIncident troubleshootingApplication maintenancePerformance monitoringSoftware patching and upgradesApplication testing and deployment
Full Job Posting
Role overview
Provide advanced technical support for business applications and contribute to application implementation and maintenance.
The role supports timely incident resolution, reduced downtime, and knowledge sharing across technical teams.
Workplace
- The role is listed as hybrid.
Responsibilities
- Troubleshoot and resolve application-related incidents.
- Collaborate with cross-functional teams to minimize downtime.
- Monitor application performance and apply patches and software upgrades.
- Create and maintain technical documentation.
- Support application testing, deployment, and post-implementation activities.
Education
- Bachelor's degree in Computer Engineering, Computer Science, or Information Technology, or a Master's degree in Software Engineering.
- Proficient English language skills at C2 level.
Required skills
- Agile methodology, client relations, collaboration tools, design thinking, and executive presence.
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