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Sr. Engineer - Application Support N 4B
Genpact
Bengaluru, IND
Onsite
Discovered 3 weeks ago
Application supportIncident troubleshooting and resolutionApplication maintenancePerformance monitoringSoftware patching and upgradesApplication testing and deployment
Free
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Application supportIncident troubleshooting and resolutionApplication maintenance
Role Overview
Provide advanced technical support for application-related incidents and help minimize downtime.
Support application maintenance and the implementation of new applications.
The role is listed as office-based in India.
Key Skills for This Role
Application supportIncident troubleshooting and resolutionApplication maintenancePerformance monitoringSoftware patching and upgradesApplication testing and deployment
Full Job Posting
Role overview
Provide advanced technical support for application-related incidents and help minimize downtime.
Support application maintenance and the implementation of new applications.
The role is listed as office-based in India.
Responsibilities
- Troubleshoot and resolve application-related incidents.
- Collaborate with cross-functional teams to ensure timely issue resolution.
- Monitor application performance and apply patches and software upgrades.
- Create and maintain technical documentation.
- Test, deploy, and support new applications after implementation.
Qualifications
- Bachelor's degree in Computer Engineering, Computer Science, or Information Technology, or a master's degree in Software Engineering.
- Splunk Certified User certification is required.
- English proficiency at C2 level is required.
Required skills
- Agile methodology, client relations, collaboration tools, design thinking, executive presence, inclusion, personal effectiveness, and storytelling are listed as required skills.
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