Sr Engagement (Project, Delivery) Manager - Higher Education

As an Engagement Manager, you will ensure the successful implementation of the Workday products for our Higher Education customer base. The Engagement Manager, through building key relationships with the client executive leadership and implementation team(s), will drive the implementation from planning through multiple moves to production. In addition, you will be involved in the development of several key project deliverables (e.g., charter, project/staffing plan, issue logs, project status reporting, etc.) and work with the Client PM to resolve issues that stand in the way of project success. The Engagement Manager will also be tasked with managing to the agreed upon budget and delivering the project profitably.

What you’ll be doing:

Project manage one or more Workday product implementations concurrently

Participate in the sales cycle when requested to gather requirements, formulate delivery approach and develop a proposal/SOW

Provide guidance and mentoring to Professional Services resources working on your implementations

Ensure projects are properly planned and staffed

Manage and measure project performance using appropriate tools and techniques

Perform risk management to minimize project risks

Work with the client PM to identify/resolve all issues that could impact project scope and/or timeframes

Present at Executive Steering Committee meetings

Ensure the client takes advantage of Workday best practices

Be a liaison for Professional Services when interacting with sales and/or development

Identify opportunities to position other service offerings

Ensure the client can serve as a reference upon completing their implementation

Assist in the transition of the customer from Professional Services to Product Support

Ensure the project is delivered within the budget outlined in the SOW

Present client with change orders in the event they're asking Workday to perform tasks that are outside the scope of the SOW

Expected results within 12 months:

Become a specialist in Workday's Implementation Methodology as well as the Student Deployment Approach for use on all engagements

Demonstrate competency in the Workday Platform and Student product suites

Full project P+L ownership

About You

Basic Qualifications: Sr Engagement Manager (P4)

Demonstrable experience (6+ years) of project managing Medium and/or Large Enterprise ERP solution preferably within the Higher Education customer base.

Prior consulting experience (6+ years) either as an internal consultant or with a consulting/software company.

Experience implementing (6+ years) Workday, Oracle, PeopleSoft, SAP, Ellucian or a similar application.

Working knowledge (4+ years) with at least one of the following: HCM, Financials, SIS (Student Information System) business areas.

Basic Qualifications: Principal Engagement Manager (P5)

Demonstrable experience (8+ years) of project managing Medium and/or Large Enterprise ERP solution preferably within the Higher Education customer base.

Prior consulting experience(8+ years) either as an internal consultant or with a consulting/software company.

Experience implementing (8+ years) Workday.

Working knowledge (6+ years) with at least one of the following: HCM, Financials, SIS (Student Information System) business areas.

Other Qualifications:

Previous experience with project management tools (Microsoft Project, Smartsheets, etc).

Experience in project management incorporating financial business processes and financial reporting

Experience overseeing 3rd parties on a project

Business development experience

Previous service sales experience is a plus. Successful candidates have a balance of functional (business) and technical experience

Demonstrated executive presence, including outstanding communication skills, confidence, and the ability to inspire and influence others, is highly valued.

Strong influencing skills, including persuasive communication and the ability to drive consensus and effectively collaborate with stakeholders, are crucial.

Proven ability to effectively lead service delivery, ensuring customer satisfaction through streamlined processes, efficient resource allocation, and a focus on meeting expectations, is essential.

Excellent time management skills, with the ability to prioritize, organize, and effectively handle workload to meet scheduled completion dates and enhance productivity, are key to success in this role.

Ability to travel 50 percent or more of the time

Posting End Date: 09/30/26

The application deadline for this role is the same as the posting end date stated.

Workday Pay Transparency Statement

The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.

Additional Considerations:

The application deadline for this role is the same as the posting end date stated as below:

Our Approach to Flexible Work

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

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