Sr Dir Process Engineering

A Day in the Life:

The Sr.

Director Process Engineering is responsible for setting strategic priorities for enterprise process engineering, aligning cross-functional leaders on transformation opportunities, and guiding teams through process redesign, standardization, and implementation.

The role balances executive partnership with hands-on problem solving, using data, field insights, and operational expertise to remove bottlenecks, improve customer and employee experiences, and deliver measurable business results.

• Build and lead the enterprise Process Engineering Center of Excellence, creating a sustainable capability for identifying, redesigning, standardizing, and continuously improving Hertz’s most critical operational processes.
• Set the enterprise process-engineering strategy and portfolio, directing resources toward the bottlenecks and opportunities with the greatest potential impact on DOE, NPS, employee satisfaction, productivity, and revenue.
• Oversee the development of future-state process architectures, engineering standards, labor models, capacity strategies, digital workflow requirements, and scalable operating solutions.
• Partner with executive leaders across Operations, Technology, Customer Experience, Finance, and Human Resources to integrate process engineering into major transformation programs and investment decisions.
• Build and develop a high-performing team of industrial engineers and process-improvement professionals, establishing a culture of technical rigor, field engagement, rapid experimentation, measurable results, and sustained process control.

• Bachelor's in business or engineering related field required, Degree in Industrial Engineering highly preferred
• 10+ years’ experience in process improvement highly preferred
• Blackbelt in Lean / Six Sigma a huge plus
• Proficiency in Microsoft suite
• Ability to collaborate with internal and external stakeholders across multiple functions and locations to influence process improvement