Sr. Developer - Enterprise Application Salesforce P 4B

Inviting applications for the role of Lead Consultant, Salesforce Developer- Agent Force

In this role you will be responsible for designing, developing, and implementing solutions using Data Cloud and Salesforce OMS primarily. Salesforce Developer with a strong understanding of Agentforce and hands on development experience of Data Cloud.

Responsibilities:

Agentforce Development:

Design, develop, and deploy Agentforce agents to automate tasks and improve customer service efficiency.

Experience in writing complex and multi-step Prompt Builder steps and flows

Implement complex Agentforce orchestration flows to automate multi-step processes.

Integrate Agentforce with Data Cloud, OMS, Service Cloud, Experience Cloud and other relevant systems both internal Salesforce systems and external platforms

Train and support users on Agentforce best practices.

Optimize Agentforce agents for performance and scalability.

Monitor Agentforce agents for errors and performance issues and implement corrective actions.

Qualifications we seek in you!

Minimum Qualifications

Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.

Proven experience in cloud data engineering or a similar role.

Strong knowledge of cloud platforms such as AWS, Azure, or Google Cloud.

Proficiency in programming languages such as Python, Java, or Scala.

Experience with data modeling, ETL processes, and data warehousing.

Excellent problem-solving skills and attention to detail.

Strong communication and collaboration skills .

Why join Genpact? • Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter • Make an impact – Help global enterprises solve business challenges that matter • Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.