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Sr. Consultant - SAP CS Job

Yash Technologies Private Limited
Bengaluru, IND
Full-time
Senior · 8+ years experience
Onsite
Discovered 3 weeks ago
SAP S/4HANASales & DistributionCustomer Service ManagementFI/COMMPP
Free

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SAP S/4HANASales & DistributionCustomer Service Management
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Sr. Consultant - SAP CS Job

Bangalore, KA, IN

YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation.

At YASH, we’re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth – bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future.

Principal Analyst (SAP) - Customer Service (CS)

Department: Business Technology

Overview

Client is seeking a strategic and technically adept Principal Analyst (SAP) to lead the design, implementation, and optimization of SAP S/4HANA Customer Service processes . This role will partner with business leaders, IT teams, and external advisors to define architecture strategies that enable seamless integration, scalability, and minimal disruption during M&A transitions.

Key Responsibilities

  • Define end-to-end process for Customer Service aligned with business objectives.
  • Provide technical leadership during fit-gap analysis, system testing, and cutover planning.
  • Ensure integration with SAP modules (FI/CO, MM, PP) and external systems.
  • Develop strategies for data migration, master data harmonization, and process alignment .
  • Guarantee scalability, security, and performance of integrated solutions.
  • Design and validate integration of touchpoints between core ERP and boundary systems.
  • Support configuration and data flow mapping across systems.
  • Collaborate with data governance teams to ensure data quality and compliance.
  • Partner with business process owners and IT leads to gathering requirements and validating solutions.
  • Define cutover strategies , including ramp-down, cutover window, and ramp-up plans.
  • Facilitate technical workshops and design reviews with stakeholders.

Qualifications

  • 8+ years of experience in SAP Customer Service (CS) solution design and implementation.
  • Strong knowledge of Customer Service processes : Equipment, Functional Location, Service Contract Management, Service Orders, Pricing, Billing, and Revenue Recognition.
  • Deep expertise in SAP S/4HANA modules (Sales & Distribution, Customer Service Management) and related applications.
  • Preferred experience in Order-to-Cash (O2C) processes, Pricing, Billing, Credit Management, and Returns.
  • Integration experience with FI/CO, MM, and PP modules.
  • Familiarity with SAP RAR and SAP BRIM (subscription and usage-based billing) is a plus.
  • Bachelor’s degree in computer science, Information Systems, or related field.

Success Factors in Year One

Design and implement temporary solutions (bridges/interfaces) to enable business continuity until full integration

Partner to build a comprehensive integration architecture and roadmap for merged company ERP systems.

Build strong partnerships with boundary application teams and business stakeholders.

At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale.

Our Hyperlearning workplace is grounded upon four principles

  • Flexible work arrangements, Free spirit, and emotional positivity
  • Agile self-determination, trust, transparency, and open collaboration
  • All Support needed for the realization of business goals,
  • Stable employment with a great atmosphere and ethical corporate culture

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