{bc}
indeed

Sr. Business Systems Analyst

RBC
Mississauga, CAN
Full-time
Senior
Hybrid
Discovered 3 weeks ago
Business systems analysisRequirements elicitation and documentationSalesforceAgile methodologyKanbanScrum
Free

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Business systems analysisRequirements elicitation and documentationSalesforce
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Opportunity Overview

Senior business systems analyst responsible for business analysis activities on medium to large projects in a highly technical environment.

The role covers planning, elicitation, analysis, documentation, management, and support of requirements delivery.

Core Responsibilities

  • Elicit and document business requirements, processes, user stories, data catalogues, business rules, use cases, and UI designs.
  • Align and prioritize requirements with quarterly and annual business objectives.
  • Partner with business stakeholders and IT teams to support alignment and seamless system integration.
  • Analyze integration options, address data quality issues, and contribute to data models and system architecture.
  • Apply enterprise methodologies for planning and documentation.
  • Coach and communicate effectively with technical and non-technical audiences.

Required Qualifications

  • Three to five-plus years of professional experience in the insurance or financial sector.
  • Relevant domain expertise and proficiency with Salesforce.
  • Strong knowledge and leadership capabilities in Agile, Kanban, Scrum, and other frameworks.
  • Experience applying best practices in Agile and hybrid environments.
  • Excellent analytical abilities, problem-solving skills, and willingness to challenge the status quo.
  • Experience with stakeholder collaboration, scope identification, and change management.
  • Proficiency with Jira and Confluence and excellent verbal and written communication skills.

Preferred Qualifications

  • Bachelor's degree or related technical degree or diploma in computer science, computer engineering, or a related field.
  • CBAP or PMI-PBA certification.
  • Experience analyzing data using SQL, APIs, XML, and JSON message structures.
  • Strong knowledge of data concepts such as groups, hierarchies, and data structures.
  • Experience working with AI tools.

Employment Details

  • The source lists the position as full time and salaried.
  • The source describes benefits, bonuses, flexible benefits, competitive compensation, commissions, and stock options where applicable.

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