Sr. Business Systems Analyst
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Role Overview
RBC is guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC.
We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world.
Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities.
RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Key Skills for This Role
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About RBC
RBC is guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC.
We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world.
Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities.
RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
What will you do?
- Business Requirements Documentation: Elicit and document business requirements, including processes, user stories, data catalogues, business rules, use cases and UI design.
- Requirements Prioritization: Align and prioritize requirements with quarterly and annual business objectives.
- Collaboration: Partner with business stakeholders and IT teams to ensure alignment and seamless system integration.
- Data Integration and Quality: Analyze integration options, address data quality issues, and contribute to data models, system architecture, and error handling.
- Methodologies and Communication: Apply enterprise methodologies for planning and documentation while coaching and communicating effectively with technical and non-technical audiences.
What do you need to succeed?
- Industry Experience: 3 to 5+ years of professional experience in the insurance or financial sector, demonstrating relevant domain expertise and proficiency with Salesforce.
- Agile and Hybrid Methodologies Expertise: Strong knowledge and leadership capabilities in Agile, Kanban, Scrum, and other frameworks, with experience applying best practices in both Agile and hybrid environments.
- Analytical and Problem-Solving Skills: Demonstrates excellent analytical abilities, an inquisitive mindset, and a willingness to challenge the status quo to drive improvements.
- Stakeholder Collaboration and Change Management: Skilled in working with multiple stakeholders, identifying scope, enforcing change management processes, and maintaining strong professional relationships.
- Tool Proficiency and Communication: Proficient in tools like Jira and Confluence, with excellent verbal and written communication skills to effectively engage with diverse audiences.
- Nice to haves: Bachelor’s degree in computer science, Computer Engineering, or related (technical) degree/diploma.
- Certified Business Analysis Professional (CBAP) or Project Management Institute – Professional in Business Analysis (PMI – PBA) Certification.
- Experience analyzing data using SQL, API, XML and JSON message structures.
- Strong knowledge of fundamental data concepts (for example, but not limited to groups, hierarchies, data structures).
- Experience working AI tools.
What’s in it for you?
- Comprehensive Total Rewards Program: Includes bonuses, flexible benefits, competitive compensation, commissions, and stock options (where applicable).
- Supportive Leadership: Leaders provide coaching and development opportunities to help you grow.
- Impactful Work Environment: Opportunities to make a difference and create a lasting impact while working in a dynamic, collaborative, and high-performing team.
- Flexibility and Growth: Flexible work/life balance options and opportunities to take on progressively greater responsibilities.
- Diverse Career Opportunities: Access to a wide range of challenging roles across various business areas and geographies.
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