Sr Business Program Manager

Lead the PAL replacement program: Own the end-to-end roadmap, requirements, governance, delivery plan, launch readiness, adoption, and transition from the current metric.

Define attribution strategy: Develop a multi-year strategy for modernizing partner attribution metrics, including PAL and other partner attribution, with clear principles for security, accuracy, scalability, and business value.

Drive cross-functional alignment: Establish shared requirements and decisions across Azure Engineering, partner teams, sales compensation, incentives, MAICPP designation management, security, privacy, legal, finance, and analytics.

Design downstream integration: Ensure the replacement metric can be operationalized in compensation, designation, reporting, and other dependent processes with appropriate controls and traceability.

Build program mechanisms: Create operating rhythms, decision forums, dependency tracking, risk management, executive communications, and escalation paths.

Develop measurement and insights: Define success metrics, monitor partner adoption and data quality, identify gaps, and translate findings into product and process improvements.

Lead change management: Develop partner and field readiness plans, communications, documentation, feedback loops, and migration support.

Influence without authority: Resolve competing priorities and ambiguous ownership across organizations while maintaining momentum and accountability.

Represent the program: Communicate strategy, progress, trade-offs, risks, and recommendations to senior leaders and stakeholder forums.

Bachelor's Degree in Business, Operations, Finance, or related field AND 6+ years experience in program management, process management, or process improvement OR equivalent experience. background check upon hire/transfer and every two years thereafter.

Citizenship & Citizenship Verification: This position requires verification of U.S. citizenship due to citizenship-based legal restrictions.

Specifically, this position supports United States federal, state, and/or local United States government agency customer and is subject to certain citizenship-based restrictions where required or permitted by applicable law.

To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government Clearance +10 years of experience in business program management, product operations, strategy, engineering program management, or related discipline.