indeed
Sr Business Analyst
Global Payments
Toronto, CAN
Full Time
Mid
3 days ago
Business AnalysisRequirements DefinitionProcess MappingStakeholder ManagementMicrosoft OfficeVisio
Free
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Business AnalysisRequirements DefinitionProcess Mapping
About the Role
Global Payments is seeking a Business Analyst to bridge business goals and technical solutions, turning ideas into action. The role involves driving analysis and definition of business requirements, shaping system designs, and leading discussions to align business needs with technical capabilities.
Key Skills for This Role
Business AnalysisRequirements DefinitionProcess MappingStakeholder ManagementMicrosoft OfficeVisio
Responsibilities
- Drive the analysis and definition of business requirements, transforming complex challenges into clear, scalable solutions
- Build trusted partnerships with business stakeholders to gain deep insight into their goals and influence outcomes
- Shape system designs and business specifications that enable successful development, implementation and long term adoption
- Lead discussions that align business needs, technical capabilities and project objectives
- Identify opportunities to improve processes, system functionality and user experiences
- Own the evaluation of business and system impacts, ensuring changes support strategic objectives
- Drive successful testing, implementation and deployment activities
- Create and maintain high quality business and system documentation
Requirements
- Bachelor’s degree in Computer Science, Management Information Systems, Business or a related field, or equivalent combination of education and experience
- 4+ years of experience partnering with business stakeholders and end users to define requirements and deliver technology solutions
- Proven ability to analyze business challenges, evaluate solutions and translate requirements into clear business and system specifications
- Strong communication and facilitation skills
- Experience creating process flows, business requirements, functional specifications and implementation documentation
- Proficiency with Microsoft Word, Excel, PowerPoint and Visio, including business process mapping and workflow design
Full Job Posting
Role Overview
- As a Business Analyst, you’ll play a vital role in turning business needs into scalable solutions that drive performance, efficiency and growth.
- You’ll join a collaborative, high energy team that works across business and technology functions to solve complex challenges, improve processes and deliver meaningful outcomes.
- In this role, you’ll bridge business goals and technical solutions, turning ideas into action.
What you’ll own
- Drive the analysis and definition of business requirements, transforming complex challenges into clear, scalable solutions that deliver measurable value.
- Build trusted partnerships with business stakeholders, gaining deep insight into their goals and influencing outcomes that improve operational performance.
- Shape system designs and business specifications that enable successful development, implementation and long term adoption.
- Lead discussions that align business needs, technical capabilities and project objectives, creating clarity and momentum across teams.
- Identify opportunities to improve processes, system functionality and user experiences while balancing business priorities and technical feasibility.
- Own the evaluation of business and system impacts, ensuring changes support strategic objectives and deliver the intended results.
- Drive successful testing, implementation and deployment activities by defining expected outcomes, validating functionality and resolving issues before launch.
- Create and maintain high quality business and system documentation that strengthens knowledge sharing, compliance and operational continuity.
What you’ll bring
- Bachelor’s degree in Computer Science, Management Information Systems, Business or a related field, or equivalent combination of education and experience.
- 4+ years of experience partnering with business stakeholders and end users to define requirements and deliver technology solutions.
- Proven ability to analyze business challenges, evaluate solutions and translate requirements into clear business and system specifications.
- Strong communication and facilitation skills, with the ability to build relationships and influence outcomes across cross functional teams.
- Experience creating process flows, business requirements, functional specifications and implementation documentation.
- Strong problem solving skills, sound judgment and the ability to manage priorities in a fast paced environment.
- Proficiency with Microsoft Word, Excel, PowerPoint and Visio, including business process mapping and workflow design.
It’s a bonus if you have
- Experience working within payments, financial services or payment card industry environments.
- Knowledge of scripting languages and data structures.
- Familiarity with Unified Modeling Language (UML) and business analysis methodologies.
- Experience supporting system implementations, testing, releases and post production issue resolution.
- Working toward or holding a Certified Business Analysis Professional (CBAP) certification.
- Experience collaborating with both technical and business teams to deliver complex system enhancements and business transformation initiatives.
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