Sr Application Support Engineer

Requirements

• Bachelor’s degree in computer science, Information Technology, Finance, or a related field.
• 4+ years of progressive experience in application support or a related technical role.
• Experience with relational databases (MS SQL Server, Oracle, or similar) and comfort writing queries for investigation and validation.
• Familiarity with Windows Server and/or Linux environments for application hosting and troubleshooting.
• Experience with monitoring and alerting tools (e.g., Splunk, Datadog, Grafana, or equivalent).
• Experience supporting third-party financial software platforms and managing vendor relationships is preferred.
• Familiarity with ITIL frameworks and formal change management processes is preferred.
• Experience with cloud platforms (AWS or Azure) and Datadog is a plus.