Sr Analyst, Platform Operations

Key Responsibilities

• Manage day-to-day technical operations and application support, ensuring service continuity for internal and external customers.
• Design, plan, and deploy changes to existing systems, driving operational excellence and introducing new solutions.
• Lead and contribute to implementation projects, from requirements through to launch and ongoing improvement.
• Monitor, troubleshoot, and resolve incidents, while maintaining clear and accurate operational documentation and procedures.
• Identify and implement automation and process improvements to enhance how systems are tested, deployed, and maintained.

Required Qualifications

• Bachelor's degree in Computer Science, Information Systems, or a related field.
• 2–3 years of experience in technical operations, system administration, application support, or a related area.
• Hands-on experience with cloud infrastructure and services, with strong expertise in AWS architecture.
• Proficiency in Linux/Unix environments and container orchestration platforms.
• Experience with infrastructure-as-code, scripting, and automation tools, as well as CI/CD pipeline design and version control practices.

Nice to Have