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SquadStack.ai - Head of Brand & Communications ( 6-10 yrs )
ETCIO - Cloud Data Center
Noida, UAE
Full Time
Director
3 weeks ago
Brand StrategyPublic RelationsContent StrategyStorytellingTeam LeadershipEvent Management
Free
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Brand StrategyPublic RelationsContent Strategy
About the Role
SquadStack.ai is hiring a Head of Brand & Communications to build the brand, run PR, shape narrative, and lead a team of 7+ in Noida. The role requires 6-10 years of experience in brand marketing or communications with a track record of elevating B2B brands.
Key Skills for This Role
Brand StrategyPublic RelationsContent StrategyStorytellingTeam LeadershipEvent Management
Responsibilities
- Own the SquadStack brand narrative end to end
- Build and maintain brand architecture, verbal identity, and messaging framework
- Lead positioning of SquadStack as the definitive Voice AI platform for consumer sales
- Build the PR engine from the ground up and drive earned media coverage
- Architect and run the CEO and founder thought leadership program
- Own analyst relations, award submissions, and industry report placements
- Be the chief storyteller, setting creative and editorial direction for all brand facing content
- Manage the creative team and collaborate with demand generation and product marketing
- Own the events strategy including CXO roundtables, industry conferences, and proprietary events
- Lead a team of 5+ across design, content, social, and events
- Manage brand and communications budget and track ROI
Requirements
- 6 10 years of experience in brand marketing, communications, or PR
- At least 2 years in a leadership role owning strategy
- Demonstrated track record of building or elevating a B2B or enterprise brand
- Exceptional writing ability across press releases, LinkedIn posts, keynote scripts, and brand manifestos
- Experience building and running a founder/CEO thought leadership program
- Strong PR instincts and media relationships
- People management experience
Full Job Posting
Job Description
- We are looking for a Head of Brand & Communications to take the SquadStack story from known by customers to known by the market.
- This is a leadership role with real ownership: manage a team of 7+, report directly to the Head of Marketing, and have a seat at the table on every strategic decision.
Responsibilities
- Brand Strategy & Narrative: Own the SquadStack brand narrative end to end.
- Build and maintain the brand architecture, verbal identity, and messaging framework.
- Lead the positioning of SquadStack as the definitive Voice AI platform for consumer sales.
- PR & External Communications: Build the PR engine from the ground up.
- Architect and run the CEO and founder thought leadership program.
- Own analyst relations, award submissions, and industry report placements.
- Content, Creative & Storytelling: Be the chief storyteller for SquadStack.
- Set the creative and editorial direction for all brand facing content.
- Build a storytelling culture within the marketing team.
- Manage the creative team and collaborate with demand generation and product marketing.
- Events & Community: Own the events strategy.
- Build a community presence around Voice AI and the future of consumer sales.
Requirements
- 6 10 years of experience in brand marketing, communications, or PR.
- At least 2 of those years in a leadership role where you owned strategy, not just execution.
- Demonstrated track record of building or significantly elevating a B2B or enterprise brand.
- A creative storyteller at your core.
- Exceptional writing ability.
- Experience building and running a founder/CEO thought leadership program.
- Strong PR instincts: media relationships, story pitching, crisis communication.
- People management experience.
- Comfort operating in a fast moving, ambiguous environment.
Qualifications
- Must Haves: 6 10 years of experience in brand marketing, communications, or PR.
- Demonstrated track record of building or significantly elevating a B2B or enterprise brand.
Company Description
- At SquadStack, we are rebuilding the contact center for the AI era.
- We help enterprises scale and manage customer engagement across sales and support.
- We work with 50+ leading brands, including AngelOne, Zepto, Swiggy, Tata Digital, Eureka Forbes, Delhivery, TATA AIG, Kotak Securities, Redbus, BharatPe, and Amity University.
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