Squad Member

Our squad members are responsible for delivering excellent service to our frequent sliders, ensuring food quality and cleanliness, and supporting various operational tasks. Squad Members are expected to work in a fast-paced environment, perform a variety of tasks, and maintain a positive attitude while interacting with frequent sliders and other squad members. This role involves preparing food, taking orders, handling payments, and maintaining the overall cleanliness and safety of the Can.

Previous experience in customer service or food service is helpful but not necessary.

Fresh candidates with no experience are often welcomed and trained on-site.

No formal education required (high school diploma or equivalent is preferred but not mandatory).

On-the-job training is provided.

Sweat the small stuff: Strive to execute at the highest level and get every small detail just right. And when you get it wrong, own it and not only make it right, but make it better.

Bleed orange: Represent Smalls by welcoming all. At our Cans. In our squads. Always. We don’t just work at Smalls. We are Smalls.

Serve up fun: Smile, laugh and have a good time. Don’t just serve someone food. Make their day a small bit better.

Celebrate small wins: Make a big deal out of small wins and have a positive impact on the world.

Put others first: Offer to help out even if it’s not your job. Be accountable not only for your actions but the actions of your entire squad. When we put our team before ourselves, we all win.

Requires standing for extended periods, lifting moderate to heavy items, and working in hot and fast-paced environment.

Uniform and proper hygiene standards must be maintained at all times.