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Specialist - Software Development & Engineering

Charles Schwab
Hyderabad, IND
Full-time
Senior · 5+ years experience
Onsite
Discovered 6 days ago
Pega InfinityGenAIJava.NETPythonBash
Free

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Required Qualifications

  • 5+ years of software engineering experience with a strong focus on SRE, DevOps, platform engineering, or enterprise application support
  • Bachelor's degree in Computer Engineering , Computer Science, Information Technology, or equivalent
  • Hands-on technical ability to architect, review code, and contribute to critical engineering and operational decisions
  • Proven experience operating systems at 99.99% or higher availability Hands-on experience with GenAI coding tools and demonstrated ability to apply them effectively
  • Proficiency in Java or .NET, with scripting skills in Python, Bash, or PowerShell
  • Strong experience providing production support for enterprise applications, including incident triage, root cause analysis, and service restoration
  • Hands-on experience with Pega Infinity applications, including troubleshooting case processing, data pages, connectors, services, background jobs, queues, agents, node types, and environment issues in production or pre-production environments
  • Experience working with Pega diagnostic and support tooling, including tracer, clipboard, logs, alerts, performance analysis, and monitoring dashboards
  • Experience supporting integrations such as REST, SOAP, messaging, and database interactions within Pega applications
  • Experience supporting application releases, hotfixes, and patch deployments with strong change management discipline
  • Hands-on experience with observability platforms (Datadog, Splunk, Grafana, ELK, or similar)
  • Strong experience with CI/CD pipelines (Jenkins, GitLab CI, GitHub Actions)
  • Proven track record leading RCA efforts and driving reliability improvements
  • Proven experience diagnosing production issues end-to-end, identifying root cause, and partnering with development teams on corrective and preventative improvements
  • Strong understanding of Pega guardrails, performance tuning concepts, and operational considerations for highly available enterprise applications
  • Strong CS fundamentals including system design, networking, concurrency, and algorithms

Preferred Qualifications

  • Experience with Mongo, Oracle, SQL
  • Experience with cloud platforms (PCF, GCP, AWS, or Azure)
  • Experience with containerization and orchestration (Docker, Kubernetes)
  • Pega Infinity certification or prior experience supporting Pega-based applications in production environments
  • Experience with ITSM, incident/problem management, and operational support processes
  • Familiarity with Pega deployment pipelines, product rule packaging, branch strategies, and environment promotion processes
  • Familiarity with Pega guardrails, PAL, tracer, clipboard, and alert log analysis
  • Experience supporting Pega integrations, including APIs, messaging, and external system connectivity
  • Knowledge of Pega background processing constructs such as job schedulers, queues, and asynchronous processing
  • Experience with performance tuning, search indexing, node classification, and operational support for highly available Pega platforms

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