Specialist - Policy Process & Knowledge Management

This role can be based at our headquarters in Denver, CO or anywhere in the United States via a remote work arrangement (periodic travel to Denver from a Frontier-serviced city required)

If remote, you must be able to follow our remote work policies, including ability and comfort level working from home with access to a high-speed internet connection

If headquarters-based, typical office environment, adequately heated and cooled

Physical Effort

Light physical effort typical of an office environment, including extended periods of sitting, computer work, and occasional movement of standard office materials.

Supervision Received

Receives general direction from the Contact Center Vendor Operations Manager, Training & Knowledge Management. Work is performed with independent judgment within established policies, procedures, operational priorities, and leadership guidance.

Positions Supervised

None.

Salary: $46,715 - $62,006 Annually

Please note this posting will expire on or before 8/24/2026.

Workplace Policies

Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Please be advised that duties and expectations of this position may be subject to change.

Frontier Airlines, Inc. is an equal opportunity employer and, as such, is committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Frontier Airlines is a Zero Tolerance Drug-Free Workplace. All prospective DOT safety-sensitive employees are subject to pre-employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids and Phencyclidine (PCP). Further, any DOT safety-sensitive job applicant who is found to have tested positive on any required drug or alcohol test at a former employer will be considered ineligible for employment with Frontier.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.