Specialist - F&A - I2C 4A

The AR Specialist works as a face of Carrier for the customer and acts as the liaison between customers and several departments of Carrier. They are responsible for maintaining and managing customer’s accounts and ensuring a smooth inflow of cash on past due invoices.

As a daily activity, collector will be required to contact the customer, send invoices, make collections calls, escalate in cases of delayed payments and help resolve dispute for their customers. They will be researching and reconciling any discrepancies related to order entry, shipment or invoicing that may result in delayed payment, non-payment, over payment or unapplied cash and credit. As an account manager, they will also be required to build an excellent rapport with the customer and maintain a healthy relationship to ensure no loss of business in the future.

Why join Genpact? • Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter • Make an impact – Help global enterprises solve business challenges that matter • Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.