Specialist-Events
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Key skills for this role
About the Role
Marriott International is seeking an Events Specialist to meet with group coordinators, analyze banquet event orders, and ensure all arrangements are agreeable. The role involves responding to special banquet event arrangements, following company policies, and providing excellent guest service.
Key Skills for This Role
Responsibilities
- Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable
- Read and analyze banquet event order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc.
- Respond to and try to fulfill any special banquet event arrangements
- Follow up on special banquet event arrangements to ensure compliance
- Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager
- Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets
- Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation
- Speak with others using clear and professional language, and answer telephones using appropriate etiquette
- Develop and maintain positive working relationships with others, and support team to reach common goals
- Ensure adherence to quality expectations and standards
Requirements
- High school diploma or G.E.D. equivalent
- At least 1 year of related work experience
- No supervisory experience required
Full Job Posting
POSITION SUMMARY
- Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable.
- Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc.
- Respond to and try to fulfill any special banquet event arrangements.
- Follow up on special banquet event arrangements to ensure compliance.
Additional Responsibilities
- Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
- Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation.
- Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
- Develop and maintain positive working relationships with others, and support team to reach common goals.
- Ensure adherence to quality expectations and standards.
- Read and visually verify information in a variety of formats (e.g., small print).
- Visually inspect tools, equipment, or machines (e.g., to identify defects).
- Stand, sit, or walk for an extended period of time or for an entire work shift.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
- Move through narrow, confined, or elevated spaces.
- Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
PREFERRED QUALIFICATIONS
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 1 year of related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None.
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