Spare Parts Package Coordinator

Tasks And Responsibilities

Manage customer-specific spare parts package activities from project initiation through completion.

Collect, validate , and maintain supplier spare parts data, ensuring completeness, accuracy, and consistency.

Identify portfolio gaps, create missing material master records, prepare BIT files, and maintain installed base information.

Develop and maintain Bills of Material (BOMs), spare parts package structures, and related master data.

Prepare preliminary budgets and customer quotations using SPARQ, FileMaker (CAP), SCCT, and manual quotation processes.

Process SQ quotations, spare parts orders, SD/OD orders, and associated project documentation.

Plan and monitor spare parts deliveries, ensuring timely execution and follow-up within JDE.

Partner with Project Managers to align spare parts deliverables with project schedules and implementation milestones.

Prioritize project activities, monitor progress, and ensure on-time completion of assigned deliverables.

Serve as the primary liaison for regional Spare Parts Coordinators, promoting effective collaboration and knowledge sharing.

Standardize global spare parts processes, templates, and governance while supporting continuous improvement initiatives.

Drive operational excellence through process optimization, automation, and best-practice implementation.

Collaborate with Service, Sales, Supply Chain, and Project teams to deliver customer-focused lifecycle support solutions.

Perform installed-base and bottleneck analyses to identify operational risks and recommend optimized spare parts strategies.

Develop customer-specific stocking concepts and lifecycle service recommendations to improve equipment availability and reliability.

Support strategic initiatives that enhance lifecycle services, increase spare parts revenue, improve customer retention, and strengthen long-term customer value.

Build strong relationships with internal stakeholders, suppliers, and global teams to ensure seamless communication and execution.

Uphold Toyota Automated Logistics values by demonstrating customer focus, collaboration, accountability, quality, and continuous improvement.

Requirements

At least a bachelor’s degree, preferably Business Administration or a similar

Relevant 5 - 7 years' experience in a B2B techno-commercial environment.

Experience in Spare Parts Order Management.

Knowledge of Material Planning and Inventory Management

Must have general technical knowledge of spare parts & able to read technical data sheets and drawings

Good negotiation skills to develop local buying

Strong administrational skills with knowledge of Microsoft Office (specifically MS Excel)

Experience with ERP

Good command of the English language (Speaking and Writing)

Experience in handling multiple tasks in a high-energy office

Proactive and customer service- minded

Strong work ethic and initiative, who would like to grow and develop within the organization

Takes full ownership and responsibilities of their assignments

Believe in Self-alignment with all stake holders