Spa Therapist (Zero Hour Contract) - Hurlingham

KYN Hurlingham, 28 Daisy Lane, London, SW6 3DD

About KYN KYN is a brand-new care home company focused on offering an elevated approach to care: Individualised journeys built around the needs and interests of our residents in beautiful surroundings with life-enriching practices.

KYN HURLINGHAM is our second home which opened in 2024. It’s a 32-bedroom home offering each resident an elegant and comfortable bedroom, communal areas for dining and reclining. We have a further two care homes in development in London.

We are passionate about our people; we seek out those who have a true vocation for care or hospitality.

As a BANK Spa Therapist, you will be responsible for:

To support the Life Enrichment and Wellbeing Lead in creating a warm and welcoming atmosphere and consistently delivering an exceptional spa experience/treatment for our residents

To deliver a variety of spa services (e.g. manicures, pedicures, massages, and facials) to a high standard

To support the Life Enrichment and Wellbeing Lead/Life Enrichment and Wellbeing Co-ordinators in the implementation of a whole home approach to the provision of meaningful occupation for all residents, taking a proactive attitude towards the engagement of all residents at all times

To support residents with a range of diagnoses, including dementia and delivering spa treatments for residents who are cared for in bed

To welcome, assist and handle residents’ queries and questions in a friendly, prompt, and professional manner

To provide recommendations and advice to our residents on treatments and products, including additional services such as holistic heath

To ensure high standards of cleanliness and best practices are always maintained and that health and safety compliance and procedures are adhered to

To have excellent communication skills, to have product and service knowledge to effectively provide wellness solutions to meet the needs of our residents

To care for equipment and use appropriate amounts of product to assist with cost controls

To schedule hairdresser appointments and liaise with relevant third parties

To be flexible with your schedule, supporting the needs of the spa and Life Enrichment Team

To support the team in leading life enriching activities and delivering hospitality services when needed

To work effectively and efficiently without direct supervision

To create a nurturing environment where our residents and their family members feel loved, happy, safe and secure

To work as part of a team and communicate with other departments to ensure excellent quality and service

To perform prep work and restock as required

To undertake any administration and reception duties as requested, including liaising with residents and families to book spa treatments

To attend training when required

To be fully aware of and comply with rules and regulations

To act as brand ambassador who demonstrates and leads the KYN values

You will have experience of working within a beauty therapy venue

You will have NVQ Level 2 or 3 qualification in Beauty Therapy

You will be a professional, who understands the importance of delivering and maintaining high standards – keeping a safe, clean, and compliant environment

You will have strong communication skills, a corporative and polite manner, and an eye for detail

You will be trustworthy, caring, adaptable, friendly, and patient and continuingly striving for excellence

Complimentary meals, hot drinks, and snacks throughout your shift

Access to the best-in-class equipment and technology

Custom-made uniforms provided

To find out more about KYN, our teams and values please visit www.kyn.co.uk/careers

KYN is an equal opportunities employer.

To be considered for this role you will have to provide proof of right to work in the UK and consent to an enhanced DBS check.

To view our Privacy Policy, please visit https://www.kyn.co.uk/privacy-notice1