Spa Therapist
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Key skills for this role
About the Role
Spa Specialists deliver memorable experiences through various services, manage reservations, and ensure professionalism while maintaining quality standards.
Key Skills for This Role
Responsibilities
- Promote spa services and retail products
- Schedule reservations and confirm appointments
- Check in guests and process payments
- Maintain a safe and clean workplace
Requirements
- Professional appearance and communication
- Ability to stand, sit, or walk for extended periods
- Ability to lift up to 25 pounds with assistance
- Experience in spa services
Full Job Posting
Position Summary
- Spa Specialists play an important role in support of vital Spa functions.
- They work to build an experience that is memorable and unique with Spa services.
Key Responsibilities
- Promote Spa services or retail
- Schedule reservations and confirm appointments
- Provide answers about services
- Check in guests and process payments
- Ensure transactions feel like part of the experience
Critical Success Factors
- Create a safe workplace
- Follow company policies and procedures
- Uphold quality standards
- Ensure professional uniform, personal appearance, and communications
Physical Requirements
- Stand, sit, or walk for an extended time
- Move over sloping, uneven, or slippery surfaces
- Manage reservation software (read and visually verify information)
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping
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