Spa Supervisor
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Key skills for this role
About the Role
POSITION SUMMARY Advise employees on general property information, in-house groups, policy changes, or other pertinent information. Answer questions about available services, ge.
Key Skills for This Role
Responsibilities
- Advise employees on general property information, in house groups, policy changes, or other pertinent information
- Answer questions about available services, general property information and amenities
- Monitor and stick to time schedule throughout the day
- Promote and sell spa/salon services and retail products
- Complete requisitions for additional products, supplies, or equipment
- Inspect work areas and tools/equipment to ensure conformance to company standards
- Assist management in hiring, training, scheduling, and motivating and coaching employees
Requirements
- Advise employees on property information and policy changes
- Answer questions about available services and amenities
- Monitor and stick to time schedule throughout the day
- Assist management in hiring, training, scheduling, and coaching employees
Full Job Posting
Position Summary
- Advise employees on general property information, in house groups, policy changes, or other pertinent information.
- Answer questions about available services, general property information and amenities.
- Confirm guest first and last name and type of treatment scheduled prior to beginning treatment.
- Monitor and stick to time schedule throughout the day.
- Advise providers of last minute changes or additions to schedule and resolve scheduling situations as needed.
- Promote and sell spa/salon services and retail products.
- Complete requisitions for additional products, supplies, or equipment.
- Inspect work areas and tools/equipment to ensure conformance to company standards.
- Notify Engineering of spa/salon maintenance and repair needs.
- Assist management in hiring, training, scheduling, and motivating and coaching employees; serve as a role model.
- Report accidents, injuries, and unsafe work conditions to manager.
- Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
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