Spa Supervisor (Female)
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Key skills for this role
About the Role
Toji Spa is seeking an experienced Female Spa Supervisor to lead daily spa operations, manage the team, and ensure exceptional guest service. Requires 2+ years of spa supervisory experience in a luxury setting, with strong leadership and communication skills.
Key Skills for This Role
Responsibilities
- Supervise the daily operations of the spa.
- Lead, train, motivate, and support the spa team.
- Ensure exceptional guest service and satisfaction.
- Monitor staff performance and maintain company standards.
- Handle guest concerns professionally and efficiently.
- Coordinate daily schedules and team assignments.
- Ensure cleanliness, hygiene, and presentation standards are maintained.
- Monitor inventory and spa supplies.
- Support reception and daily operations when required.
- Ensure all company SOPs and policies are followed.
Requirements
- Minimum 2 years of experience as a Spa Supervisor or Assistant Spa Supervisor.
- Experience in a luxury spa, hotel spa, wellness center, or premium salon is preferred.
- Strong leadership and team management skills.
- Experience in staff training and performance management.
- Excellent guest service and communication skills.
- Basic English communication skills are required.
- Experience using Zenoti spa management software is preferred.
- Massage therapy experience is a plus.
- Professional, organized, and guest focused attitude.
- Only female candidates with previous Spa Supervisor or Assistant Spa Supervisor experience will be considered.
Full Job Posting
Job Description
- We are looking for an experienced Female Spa Supervisor to lead our daily spa operations and deliver an exceptional guest experience while maintaining the highest service standards.
Responsibilities
- Supervise the daily operations of the spa.
- Lead, train, motivate, and support the spa team.
- Ensure exceptional guest service and satisfaction.
- Monitor staff performance and maintain company standards.
- Handle guest concerns professionally and efficiently.
- Coordinate daily schedules and team assignments.
- Ensure cleanliness, hygiene, and presentation standards are maintained.
- Monitor inventory and spa supplies.
- Support reception and daily operations when required.
- Ensure all company SOPs and policies are followed.
Education and Experience Requirements
- Minimum 2 years of experience as a Spa Supervisor or Assistant Spa Supervisor.
- Experience in a luxury spa, hotel spa, wellness center, or premium salon is preferred.
- Strong leadership and team management skills.
- Experience in staff training and performance management.
- Excellent guest service and communication skills.
- Basic English communication skills are required.
- Experience using Zenoti spa management software is preferred.
- Massage therapy experience is a plus.
- Professional, organized, and guest focused attitude.
Benefits
- Competitive salary
- Free accommodation (shared room)
- Free transportation (from and to work)
- One day off every week
- Overtime paid at 150%
- Annual round trip ticket
- Free visa
- Company paid Iqama (residency permit)
- Company paid medical insurance
- Electricity and water bills covered by the company
- Pre employment medical check up upon arrival in Saudi Arabia
Skills Important
- Only female candidates with previous Spa Supervisor or Assistant Spa Supervisor experience will be considered.
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