Spa Service Expert
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Key skills for this role
About the Role
Spa Specialists deliver exceptional guest experiences through various Spa services, manage reservations, and uphold professional standards in a dynamic environment.
Key Skills for This Role
Responsibilities
- Promote spa services and retail products
- Schedule reservations and confirm appointments
- Check in guests and process payments
- Maintain a safe and clean work environment
Requirements
- Professional appearance and communication
- Ability to stand, sit, or walk for extended periods
- Ability to lift up to 25 pounds with assistance
- Experience in spa or hospitality is preferred
Full Job Posting
Position Summary
- Spa Specialists support vital spa functions to create memorable guest experiences.
- They promote services, schedule reservations, check in guests, and process payments.
Critical Success Factors
- Create a safe workplace and follow company policies.
- Maintain professional uniform, appearance, and communications.
- Stand, sit, or walk for extended periods; move over various surfaces.
- Manage reservation software and visually verify information.
- Lift, carry, push, pull objects up to 10 pounds unassisted and 25 pounds with assistance.
- Reach overhead and below knees including bending and stooping.
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