Spa Service Expert (Spa Therapist)
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Key skills for this role
About the Role
Marriott International seeks a Spa Service Expert to deliver memorable spa experiences. The role involves promoting services, scheduling reservations, checking in guests, and processing payments while ensuring professional standards and guest satisfaction.
Key Skills for This Role
Responsibilities
- Promote spa services and retail
- Schedule reservations and confirm appointments
- Provide answers about services and check in guests
- Process payments
Requirements
- Ability to stand, sit, or walk for extended time
- Ability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds
- Professional appearance and communication
Full Job Posting
Position Summary
- Spa Specialists play an important role in support of vital Spa functions, building memorable and unique experiences for guests.
- They take initiative and deliver a wide range of services to ensure guests enjoy their experience.
Key Responsibilities
- Promote Spa services or retail
- Schedule reservations and confirm appointments
- Provide answers about services
- Check in guests
- Process payments
Critical Success Factors
- Create a safe workplace
- Follow company policies and procedures
- Uphold quality standards
- Ensure professional uniform, personal appearance, and communications
- Ability to stand, sit, or walk for extended time
- Manage reservation software
- Move, lift, carry, push, pull, and place objects weighing up to 25 pounds
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping
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