Spa Service Expert
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Key skills for this role
About the Role
We are looking for a Spa Specialist to deliver a memorable guest experience by promoting spa services, scheduling reservations, and processing payments. No related work experience required; high school diploma or equivalent needed.
Key Skills for This Role
Responsibilities
- Promote Spa services or retail to guests
- Schedule reservations and confirm appointments
- Provide answers about services to guests
- Check in guests and process payments
- Ensure a safe workplace and follow company policies and procedures
- Uphold quality standards and maintain professional appearance and communications
Requirements
- High school diploma or G.E.D. equivalent
- No related work experience required
- Ability to stand, sit, or walk for extended time; move over sloping, uneven, or slippery surfaces
- Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance
- Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping
Full Job Posting
Position Summary
- Our Spa Specialists play an important role in support of a number of vital Spa functions.
- At our hotels these associates work to build an experience that is memorable and unique – with Spa services on the side.
- Our Spa Specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience.
- Whether promoting Spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments, the Spa Specialist makes transactions feel like part of the experience.
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None
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