Spa Receptionist
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Key skills for this role
About the Role
Marriott International is hiring a Spa Receptionist to schedule services, check in guests, process payments, and promote spa/salon services. Requires less than 1 year of related work experience and a high school diploma.
Key Skills for This Role
Responsibilities
- Schedule services for individuals and large groups using spa/salon reservations software
- Check in guests for appointments and provide spa orientation
- Process guest payments and obtain authorization
- Promote and sell spa/salon services
- Answer questions about available services and resolve scheduling issues
Requirements
- High school diploma or G.E.D. equivalent
- Less than 1 year related work experience
- No supervisory experience required
- Ability to stand, sit, or walk for extended periods
- Ability to lift up to 10 pounds
Full Job Posting
Position Summary
- Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. Update reservations/cancellations list, inform providers of last minute changes, resolve scheduling issues. Check in
Key Responsibilities
- Schedule services, confirm appointments, answer questions, update reservations.
- Check in guests, provide orientation, promote services.
- Process payments, handle cash, balance receipts.
- Report accidents, follow policies, maintain professional appearance.
- Stand, sit, or walk for extended periods; lift up to 10 pounds.
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: Less than 1 year related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None
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