SPA Receptionist

Are you passionate about customer service, wellness, and creating exceptional guest experiences?

We are looking for a Spa Receptionist to join our team and serve as the welcoming face of our spa.

· Greet and assist guests in a warm, professional manner.

· Manage appointments, bookings, and client inquiries.

· Handle check-ins, check-outs, and payment processing.

· Maintain reception area standards and client records.

· Promote spa treatments, packages, memberships, and retail products.

· Identify opportunities to upsell services and enhance the guest experience.

· Coordinate with therapists and spa staff to ensure smooth daily operations.

· Previous experience in reception, hospitality, spa, or customer service roles.

· Excellent communication and interpersonal skills.

· Sales-oriented mindset with confidence in recommending services and products.

· Strong organizational and multitasking abilities.

· Professional appearance and positive attitude.

· Knowledge of spa services and wellness products is an advantage.