zoho_recruit
Spa Managers
Operations
Mormugao, IND
Full-time
Mid · 3+ years experience
Onsite
Discovered 3 weeks ago
Spa booking softwareCRM
Free
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Spa booking softwareCRM
Role Overview
We are looking for an experienced Spa Manager to oversee the daily operations of Ode Spa. The ideal candidate will ensure high-quality customer service, manage staff, optimize spa services, and drive business growth while maintaining a relaxing and luxurious experience for clients.
Key Skills for This Role
Spa booking softwareCRM
Full Job Posting
Job Summary:
We are looking for an experienced Spa Manager to oversee the daily operations of Ode Spa. The ideal candidate will ensure high-quality customer service, manage staff, optimize spa services, and drive business growth while maintaining a relaxing and luxurious experience for clients.
Key Responsibilities:
- Oversee the daily operations of the spa, ensuring a smooth and efficient workflow.
- Manage and lead spa staff, including therapists, front desk, and housekeeping.
- Ensure exceptional customer service and handle client feedback professionally.
- Develop and implement marketing strategies to increase bookings and customer retention.
- Monitor and maintain spa inventory, supplies, and equipment .
- Ensure compliance with health, safety, and hygiene regulations.
- Track sales, revenue, and profitability , optimizing operational costs.
- Collaborate with the digital team for online bookings, promotions, and automation .
- Conduct staff training on service excellence, wellness trends, and new treatments.
Why Join Us?
Lead a premium wellness brand with a focus on digital transformation.
Competitive salary, incentives, and growth opportunities.
Work in a relaxing and luxury-driven environment.
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