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Spa Attendant
Arch Amenities Group
Manchester, USA
Part-time
Entry
Onsite
Discovered 1 weeks ago
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Free
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Responsibilities
- Ensures the “Arch Amenities Group Experience” for guests by maintaining the standards set in Arch Amenities Group Basics to Excellence (BTE), Arch Amenities Group Mission Statement/Values; Standards and Expectations, and Arch Amenities Group Brand Standards.
- Adheres to policies of Arch Amenities Group.
- Maintains the cleanliness and order of the facility to include sweeping, mopping, and vacuuming, and taking out the trash.
- Restocks all linens in locker rooms and appropriate guest areas.
- Removes dirty laundry and collects dirty linens in guest areas and takes them to housekeeping area or laundry pick-up.
- Cleans and sanitizes all wet areas, bathrooms, and grooming areas throughout the day.
- Distributes and places linens in treatment rooms (as applicable), workout areas, closets, and dispensary (as applicable).
- Escorts members/guests to changing areas in a courteous and timely manner.
- Explains the set-up and workings of the locker rooms, bathroom, and shower to members/guests.
- Performs laundry duties, if applicable, including washing, drying, and folding linen.
- Ensures all areas are clean and replenishes supplies as needed.
- Becomes knowledgeable about the facility and its amenities in order to effectively communicate with members and/or guests.
- Greets each and every guest with a smile and direct eye contact.
- Informs facility management of any member, guest, or facility issues.
- Reports any incidents or accidents to a member of the management team.
- Other duties as assigned
Qualifications
- High School Diploma or GED
- Previous customer service experience, preferably in the hospitality industry.
- Ability to have conversations with members/guest so that information that is conveyed is understood.
- Efficient, well organized, and able to handle a variety of duties simultaneously
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