Spa Attendant
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Key skills for this role
About the Role
POSITION SUMMARY Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates work to build an experience that is mem.
Key Skills for This Role
Responsibilities
- Promote spa services and retail products
- Schedule reservations and confirm appointments
- Provide answers about spa services
- Check in guests and process payments
- Maintain a safe workplace and uphold quality standards
Requirements
- Ability to stand, sit, or walk for extended periods
- Ability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds
- Professional appearance and communication skills
- Ability to manage reservation software
Full Job Posting
Position Summary
- Our Spa Specialists play an important role in support of a number of vital Spa functions.
- At our hotels these associates work to build an experience that is memorable and unique with Spa services on the side.
- Our Spa Specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience.
Key Duties
- Promoting Spa services or retail.
- Scheduling reservations and confirming appointments.
- Providing answers about services.
- Checking in guests.
- Processing payments.
Critical Success Factors
- Creating a safe workplace.
- Following company policies and procedures.
- Upholding quality standards.
- Ensuring uniform, personal appearance, and communications are professional.
Physical Requirements
- Stand, sit, or walk for an extended time.
- Move over sloping, uneven, or slippery surfaces.
- Manage reservation software (read and visually verify information).
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
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