Sous Chef - Pastry
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Key skills for this role
Role Overview
Join the production team of a fast-growing company operating across multiple markets.
Oversee kitchen operations so orders are produced on time, to quality standards, and in line with food-safety and operational requirements.
Own the kitchen floor across cake artistry, decorating, baking, chocolate, and stewarding sections.
Key Skills for This Role
Full Job Posting
Role Overview
Join the production team of a fast-growing company operating across multiple markets.
Oversee kitchen operations so orders are produced on time, to quality standards, and in line with food-safety and operational requirements.
Own the kitchen floor across cake artistry, decorating, baking, chocolate, and stewarding sections.
Kitchen Operations
- Oversee day-to-day operations across all kitchen and production sections.
- Manage production plans and ensure orders are completed accurately and on time.
- Monitor recipe adherence, finished-product quality, and issues requiring rework or hold decisions.
- Manage inventory, staff schedules, workloads, production briefings, and team accountability.
- Identify training needs and coordinate onboarding and development with HR.
- Enforce food safety, hygiene, sanitation, and HACCP standards with support from QC.
- Manage escalations related to design, quality, rework, and delivery timelines.
- Report kitchen output, quality, on-time completion, labor, ingredient, and wastage performance.
- Develop capacity plans for peak periods and improve kitchen workflows, layouts, processes, and productivity.
- Work with Operations, Supply Chain, Marketing, and other teams on launches and production planning.
- Maintain a clean, organized, safe, and efficient kitchen environment.
Required Experience
- 7–10 years of professional kitchen, bakery, or food production experience.
- Experience managing a multi-section kitchen, bakery, or high-volume production facility.
- Strong knowledge of cake production and decoration, including expert-level fondant and cake-craft skills.
- Experience managing and developing a multi-person kitchen team.
- Experience with scheduling, coaching, performance management, and team development.
- Working knowledge of inventory, food cost, wastage, and production planning.
- Strong understanding of food safety, hygiene, sanitation, and HACCP principles.
Leadership and Commercial Skills
- Ability to manage changing order volumes and tight deadlines.
- Strong problem-solving, decision-making, leadership, and communication skills.
- Commercial awareness of kitchen budgets and cost control.
- Highly organized, detail-oriented, and operationally reliable.
- Comfortable working in a fast-paced, high-volume production environment.
- Hands-on leadership style with involvement in daily kitchen operations.
Core Kitchen Skills
- Cake production, decoration, fondant, and cake craft.
- Production planning, capacity planning, and workflow improvement.
- Inventory, food cost, wastage, and budget control.
- Quality control, product presentation, and food-safety compliance.
- Team scheduling, coaching, performance management, and development.
Work Environment
- The role is based in a kitchen and food production facility and requires hands-on participation in daily operations.
- The environment is fast-paced and high-volume, with responsibility for maintaining a clean, safe, and efficient kitchen.
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