Sortation Product Manager

Job Responsibilities and Requirements

• Serve as the global business owner for Intralox’s ARB Sorter S7000.
• Define customer value across market segments, time horizons, and use cases—especially where needs are not clearly articulated by customers.
• Represent the needs of the market through voice of customer, industry trends, competitor analysis, and product requirements.
• Drive toward standardized, scalable, “one to many” solutions with appropriate configurability and pricing.
• Collaborate with technical product owners to align business and technical decisions, bringing clarity and conviction to ambiguous tradeoffs.
• Manage product lifecycle from launch through obsolescence.
• Monitor profitability and recommend pricing adjustments.
• Keep stakeholders informed and aligned.
• Develop and maintain a product roadmap focused on delivering customer value while aligning with platform/business priorities.
• Work with Sales to identify opportunities to sell existing products in new markets. Define market or region-specific product requirements and work with sales and local operations teams on go-to-market and execution strategy.
• Proactively seek market research and customer feedback to identify trends to improve existing products and production methods.
• Integrate feedback from competition, customer, sales, engineering, production, after-sales service, and integration on how to improve the product.
• Build and present business cases to activate roadmap projects.
• Frame and facilitate business decisions on model releases and configurability.
• Prioritize new offerings and improvements based on considerations like revenue potential, feasibility, strategic alignment, and opportunity cost.
• Work closely with engineering on the roadmap plans and development / commercialization execution.
• Facilitate business/commercial decisions throughout the duration of a new development project.
• Define project requirements for R&D including functionality, cost and schedule targets.
• Evaluate custom product and design requests from a business and strategic perspective.
• Ensure pre-sale commercial teams have tools in place to support the product.
• Ensure department processes accommodate needs of the product for flawless execution.
• Coordinate cross-functional alignment on product strategy and full lifecycle support.
• Develop and execute market launch plans.
• Ensure supporting material exists for the organization to support the product throughout an entire lifecycle, including promotion, application engineering, production, installation and aftermarket support.
• Prepare for and help deliver trainings to ensure sales preparedness for new offerings.
• Support creation of marketing-generated sales collateral.
• Coordinate with the Equipment aftersales team to identify and address product class quality issues.
• Represent the organization in customer discussions for class issues.
• Assess the business case to develop solutions to common problems in the install base.
• Develop upgrades and retrofit options.
• Assist with aftermarket service developments.