Solutions Manager

AI Focus: Engage with stakeholders to identify and understand business needs and use cases for AI. Develop and implement AI-driven solutions to enhance service delivery and operational efficiency.

Lead & support on delivery of client-facing work within the team.

Lead and participate on calls with external clients and OC team members to understand and define requirements.

Oversee and manage the delivery of solutions to client and OC teams, enabling the adoption of the solutions.

Manage and contribute to the build of the resulting solutions through configuration of the OC technology stack, use of OCS' coding tools, and the development of automated documents for client and/or OC use.

Ensure solutions are thoroughly tested (incl with clients), and planning/managing a roadmap of iterative changes and improvements to the solutions.

Responsibility for the ongoing management of client solutions in operation, and leading role (incl potentially as account lead) in the client relationship and its growth.

Actively participate in the team's product development process, including client feedback sessions.

At all times act as a brand ambassador for Osborne Clarke Solutions.

As well as having an interest in technology, disruption and problem solving, we need someone who has :

AI Experience: Demonstrated experience in understanding and implementing AI technologies to solve business problems, preferably in law firms.

Proven experience of working with workflow and automation technology.

Evidence of picking up new technologies and becoming a subject matter expert in them.

Evidence of senior stakeholder management skills.

Comfortable engaging with people and leading client-facing conversations.

Experience of managing and accepting failure and developing resolution plans to evolve solutions.

Be curious, creative and have a desire to change things for the better.

Be invested in delivering a high-quality client experience.

Active and supportive team member.

Bring independence and diversity of thought every day.

We offer competitive salaries and generous benefits. We value the health and wellbeing of our people and our wide range of initiatives and benefits support this.

Please note that although we include closing dates for our roles as a guide, we review and progress applications on a rolling basis. At Osborne Clarke we do not make any recruitment decisions using automated decision-making.

We are committed to providing an environment where you can perform to the best of your abilities at every stage of your recruitment experience and beyond. If you require any adjustments to be made during the application stage, interview process, or when working with us, please let us know in confidence.

Osborne Clarke is an international legal practice with over 330 Partners and more than 1,260 talented lawyers in 26 locations*. Our sector-based approach enables us to help our clients tackle the issues they are facing today, and prepare for the ones that they will face tomorrow. Advising them both comprehensively and commercially. We love working closely with our clients on new deals, products and solutions which will transform their businesses, markets and even sectors. And our unique approachable culture is not an added extra, it's fundamental to our success.

At Osborne Clarke we value difference and encourage applicants from all backgrounds. We want everyone to feel that OC is a place where you can be yourself and belong, and our range of interest groups and diversity networks - not to mention our great teams - are a part of making that a reality.

*Services in India are provided by a relationship firm

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