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Key skills for this role
In this pivotal role, you will be client facing and your responsibilities will include understanding the clients requirements, seek clarifications, configure the system to meet the customers requirements, test and handover to Customer Success. This role will also involve providing support to our 1000+ customers on rotation.
Location: This is a fully remote role, offering you the freedom to work from anywhere in India.
Fello is not just reshaping the real estate industry; we're revolutionizing it. With our innovative, high-tech tools, we empower agents and teams to excel in a rapidly changing market. As a VC-backed startup already witnessing tremendous growth, Fello offers an exciting opportunity for forward-thinking individuals to be part of our success story. If you are passionate about leveraging data and insights to drive product innovation and enhance user experiences, we are eager to have you on our team!
In this pivotal role, you will be client facing and your responsibilities will include understanding the clients requirements, seek clarifications, configure the system to meet the customers requirements, test and handover to Customer Success. This role will also involve providing support to our 1000+ customers on rotation.
Location: This is a fully remote role, offering you the freedom to work from anywhere in India.
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Bachelor’s degree in Computer Science or similar.
Excellent communication, teamwork and problem solving skills.
Proven multitasking ability in a dynamic environment.
2-3 years of experience in Consulting, Pre Sales, Solutioning, Implementation or Delivery roles.
Ability to work effectively with stakeholders at all levels of the organization.
Strong analytical skills, adept at data analysis, and experienced in generating insightful reports.
Proven ability in evaluating new tools and technologies for system integration.
Have experience prioritizing customer requests with a sense of urgency, with focus on Response Time and Resolution Time and ensuring the queue is always under control
Strong project management and organizational skills.
Embrace the opportunity to drive change and innovation. Here, your product management skills will directly influence the success of our products and user satisfaction. Apply now, and let’s innovate together!
AI-powered marketing and lead generation platform for real estate.
Visit company websiteJobs and hiring trendsFull-time
Mid · 2+ years experience
Remote
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