Solutions Engineer- South Central

Your Profile (Required Qualifications)

• Bachelor's degree in Computer, Electrical, or Electronics Engineering, or equivalent experience, with 3+ years of related experience
• Comprehensive knowledge of AV systems, including dvLED, projectors, video conferencing equipment, and digital signage
• Hands-on experience with LED cabinet installation, alignment, and calibration
• Working knowledge of video processing, signal distribution (HDMI, HDBaseT, AV-over-IP), and control system integration (Crestron, Extron, Q-SYS, or similar)
• Ability to read and interpret architectural, electrical, and structural drawings related to display installations
• Proficient knowledge of networking, wireless, internet, and various computer systems and components
• Strong communication, customer service, interpersonal, negotiation, and troubleshooting skills
• Valid driver's license and ability to travel domestically up to approximately 75% of the time
• Based in or willing to relocate to the Dallas-Fort Worth metro area

Preferred Qualifications

• CTS (Certified Technology Specialist) certification or equivalent industry certification
• Experience with ViewSonic, Samsung, LG, Planar, Absen, Daktronics, or similar dvLED manufacturer platforms
• Prior experience working directly for a display or AV manufacturer in a field or solutions engineering capacity
• Experience configuring and supporting enterprise unified communications and collaboration platforms (e.g., Microsoft Teams, Zoom, Google Workspace, or similar) for video conferencing and collaboration
• Experience with enterprise device and application management platforms (e.g., Microsoft Intune, Google Workspace Admin, or similar)
• Familiarity with the Texas/Southeast commercial AV integrator and consultant landscape
• Proficiency with MS Office products (Word, Excel, PowerPoint)
• Valid passport, or willingness to obtain one, given the possibility of occasional international travel (e.g., supporting Canadian-based projects) for this team

What's in it for you

Work Environment & Requirements

• Office Presence: Field-based role, working remotely from the Dallas-Fort Worth area with the ability to travel domestically up to approximately 75% of the time. Occasional international travel (e.g., Canada) is possible but not expected as a routine part of this role.
• Environment: Mix of remote/home-office work and on-site customer and installation environments.
• Physical Effort: Requires frequent physical demands in maintaining a continuous pace of business travel, and in maneuvering, installing, and calibrating dvLED cabinets and demo equipment. Able to lift up to 50 lbs. unassisted.
• Hazards: Moderate — this role involves working at heights and on ladders, lifts, or scaffolding during installation work, with appropriate safety training and equipment provided.
• Travel: Primary territory is the Southeast/South-Central US. Additional domestic or international travel, including occasional travel to Canada, may be required depending on workload and team coverage needs.
• At ViewSonic, our mission is to provide excellence in visual experience by combining, products, solutions, and ecosystem developments. We celebrate and support diversity and are committed to creating a respectful and inclusive environment for all employee-partners. ViewSonic does not discriminate on any basis covered by appropriate law, and all employment is decided based on qualifications, merit, and business needs.
• The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and requirements.