Solutions Engineer (Pre-Sales)

About Gumloop

About the Role

What You’ll Do

• Run technical discovery, qualify fit, and identify high-value automation use cases with Account Executives.
• Build tailored demonstrations and proofs of concept and own the technical win through signed contracts.
• Answer technical, security, and integration questions during evaluations.
• Scope and build customer pilots and drive working solutions to production.
• Train customer teams to build, iterate, and scale automations and agents.
• Advise customers on architecture decisions and best practices.
• Provide customer insights to Product and Engineering as roadmap input.
• Create reusable demo environments, templates, and reference architectures.

What You Bring

• Customer-facing technical experience connected to the sales cycle, such as Sales Engineer, Solutions Engineer, or Solutions Architect experience.
• Ability to scope, prototype, and iterate working solutions rather than only present canned demonstrations.
• Technical fundamentals in APIs, integrations, and data pipelines, with Python and JavaScript/TypeScript coding ability.
• Hands-on experience with AI or LLM applications, prompt engineering, agent architectures, evaluation, or automation frameworks.
• Ability to communicate with non-technical teams and C-suite stakeholders and translate technical capabilities into business impact.
• Ability to work in ambiguity and move quickly while defining the playbook.

Bonus Qualifications

• Experience with automation or agentic platforms such as n8n, Zapier, Make, or Retool.
• Consulting, professional services, or implementation background at a high-growth SaaS company.
• Familiarity with enterprise security and compliance concerns, including SOC 2, SSO/SCIM, and VPC deployments.

Benefits and Compensation

• The role offers competitive salary and meaningful equity.
• Benefits include paid time off, a monthly wellness benefit, temporary remote work flexibility, and a 401k match.
• Compensation range: CAD 150K to CAD 210K.