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Solutions Engineer

Yoti
Bengaluru, UAE
Full Time
Mid
Hybrid
4 weeks ago
HTMLCSSJavaScriptReactSvelteREST APIs
Free

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Who we are

  • Yoti is a digital identity and biometric technology company founded in 2014.
  • The Yoti app provides secure identity verification and credential sharing.
  • Over twenty million app downloads worldwide; offers identity verification, age verification, e signing, and AI anti spoofing.

Purpose of the Role

  • Assist with integration of Yoti solutions by creating structured, impactful engagements with clients.
  • Act as a key trusted relationship contact for integrators, ensuring successful integration and adoption.

Role Dimensions

  • Part of Client Services department, working with Sales, Product, BI, and Operations teams.
  • Member of the Solutions team.

Principal Responsibilities

  • Communicate clearly and confidently about the Yoti product suite to all stakeholders.
  • Support the sales team throughout the sales cycle by providing technical advice and guidance.
  • Present compelling, well considered solutions to complex technical problems.
  • Deliver excellent customer service and technical support to external clients.
  • Collaborate closely with internal development teams to support feature development.
  • Proactively improve skills in technical languages related to web and mobile SDKs.
  • Update technical integration guides and API reference documentation.
  • Assist in preparing responses to technical and product inquiries during procurement processes.

Knowledge, Skills, Qualifications and Experience

  • 3 years of experience with web technologies: HTML, CSS, JavaScript (React/Svelte), REST APIs, OAuth, WebSockets.
  • Skilled in backend technologies: microservices, PostgreSQL/SQLite, Docker.
  • Proficient in at least two Yoti SDK languages (Node, PHP, Java, Python, C#, Go).
  • Comfortable with mobile platforms (Android and iOS).
  • Strong understanding of software architecture methodologies.
  • Excellent problem solving skills and experience troubleshooting software issues.
  • Attention to detail and ability to produce clear documentation.
  • Effective communicator with strong oral and written skills; collaborative.
  • Self starter with ability to work independently.

What’s in it for you?

  • Flexible working (core hours, hybrid).
  • Performance based discretionary annual bonus.
  • LTIP (Long term incentive plan).
  • Medical Insurance cover of INR 5 lakhs.
  • Life Insurance / Accidental cover.
  • Gratuity and PF as per law.
  • 18 days paid leave + 6 sick days annually.
  • 10 declared holidays annually.
  • 5 fully paid days of Selfie Time for personal development, volunteering, etc.
  • Quarterly team and company activities, social clubs.
  • Continuous learning opportunities (annual training budgets, conferences).

Interview Process

  • Stage 1: Call with Talent Acquisition (30 min).
  • Stage 2: Call with Head of Solutions (45 min).
  • Stage 3: Activity/Exercise (1 week timeline).
  • Stage 4: Final call with Head of Solutions and Director of Client Services (60 min).

AI Usage during recruitment

  • Please read the AI Usage in Recruitment policy for details on how Yoti uses AI in recruitment.

Equal opportunities

  • Yoti is an equal opportunity employer and welcomes applications from all backgrounds.
  • Disability Confident employer; adjustments available upon request.

Pre employment checks

  • Checks include identity, proof of education, employment, credit, and database checks.

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