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Key skills for this role
Partner with Sales teams to drive technical engagement throughout the customer lifecycle.
Support channel partners including VARs, MSPs, and MSSPs with solution positioning, deployment, and ongoing technical support.
Deliver product demonstrations, proof-of-concepts, technical presentations, and whiteboard sessions.
Provide technical consultation and solution recommendations aligned with customer business objectives.
Collaborate with Product Management, Support, Marketing, and Solution Engineering teams to address customer and partner needs.
Participate in regional reporting activities and contribute to technical sales initiatives.
Build and maintain strong relationships with customers, partners, and key stakeholders.
Drive revenue growth through effective application of technical expertise and sales acumen.
Strong balance of technical expertise and business acumen.
Ability to independently lead technical sales engagements with minimal supervision.
Proven experience presenting complex technical concepts to both technical and executive audiences.
Excellent communication, objection-handling, whiteboarding, and solution-selling skills.
Strong organizational and time-management abilities.
Experience evaluating customer requirements and developing effective technical solutions.
Ability to influence and advise stakeholders on complex technical and business matters.
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Bachelor's degree with 6+ years of related experience, or Master's degree with 3+ years of related experience, or Ph.D. with 1+ year of related experience, or equivalent combination of education and experience.
CISSP (Certified Information Systems Security Professional) certification.
Experience in Pre-Sales, Technical Support, Professional Services, or Solution Engineering roles within a cybersecurity vendor, channel partner, distributor, systems integrator, or enterprise environment.
Microsoft Azure Associate and/or AWS Associate certification.
SonicWall SNSA and SNSP certifications (training provided if needed).
Knowledge of governance, risk, and compliance frameworks including HIPAA, PCI-DSS, SOX, FERPA, CIPA, and GDPR.
Experience with managed security and cloud security environments.
The ideal candidate will have experience with many of the following technologies:
Layer 2 through Layer 7 networking technologies and protocols
Network Address Translation (NAT)
Stateful firewalls
Intrusion Detection and Prevention Systems (IDS/IPS)
Web and content filtering solutions
Proxy technologies
Email security gateways
VPN technologies and encryption (IPsec and SSL VPN)
Public Key Infrastructure (PKI) and key management
Wireless networking (802.11/WLAN)
Syslog and NetFlow/IPFIX
Active Directory and LDAP
SAML 2.0 and modern Identity Providers (IdPs)
Zero Trust architectures
Secure Access Service Edge (SASE)
Security Service Edge (SSE)
Virtualization platforms including VMware and Hyper-V
Public cloud platforms including Microsoft Azure and Amazon Web Services (AWS)
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SonicWall is an equal opportunity employer.
We are committed to creating a diverse environment and are an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law. At SonicWall, we pride ourselves on recruiting a diverse mix of talented people and providing active security solutions in 100+ countries.
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Founded in 1991, SonicWall provides cybersecurity solutions including firewalls, VPNs, and threat intelligence services that protect organizations from advanced cyber threats.
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