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Solutions Consultant
Trulioo
Vancouver, CAN
Full Time
Mid
Hybrid
1 weeks ago
PresalesSolution DesignProduct DemonstrationsAPIsRESTful APIsJSON
Free
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PresalesSolution DesignProduct Demonstrations
About the Role
Trulioo is seeking a Solutions Consultant to partner with Account Executives in designing identity verification solutions. The role involves discovery, product demonstrations, and proof of concepts for mid-market customers.
Key Skills for This Role
PresalesSolution DesignProduct DemonstrationsAPIsRESTful APIsJSON
Responsibilities
- Partner with Account Executives to lead discovery conversations, identifying customer business goals and technical requirements
- Own solution design, translating discovery insights into standardized recommendations and verification strategies
- Lead product demonstrations aligned to customer use cases
- Own setup and execution of proof of concepts and evaluations for mid market opportunities
- Partner with Account Executives to address technical questions and progress opportunities through the sales cycle
- Collaborate with Customer Success, Service Delivery, Product, and Engineering to ensure feasible solutions
- Build and maintain working knowledge of Trulioo's Identity Platform, APIs, and key differentiators
- Contribute to internal knowledge sharing through documentation, demo assets, and FAQs
- Deliver consistent, high quality customer experience throughout the presales process
Requirements
- 2 5 years of experience in presales, technical support, consulting, or similar customer facing role
- Ability to participate in structured discovery and translate requirements into solutions
- Strong communication skills to explain technical concepts to non technical audiences
- Demonstrated ability to learn new technologies quickly
- Analytical thinking and problem solving capability
- Understanding of APIs and integrations, including RESTful APIs and JSON
- Exposure to tools like Postman or similar API clients (asset)
- Familiarity with LLM/AI prompting techniques (asset)
- Interest or exposure to identity verification, fintech, or compliance (nice to have)
- Experience working in a SaaS environment (nice to have)
Full Job Posting
Position Summary
- Reporting to the Manager, Solutions Consulting, the Solutions Consultant partners with the revenue organization to understand customer requirements and design effective solutions using Trulioo’s platform.
- Works closely with Account Executives on discovery and owns solutioning and evaluations for mid market customers.
- Full time, permanent position working out of the Vancouver office on a hybrid model (3 days per week in the office).
What You'll Be Doing
- Partner with Account Executives to lead discovery conversations, identifying customer business goals, technical requirements, and constraints.
- Own solution design, translating discovery insights into standardized recommendations and verification strategies.
- Lead product demonstrations aligned to customer use cases, improve master templates over time.
- Own the setup and execution of proof of concepts and evaluations for mid market opportunities.
- Partner with Account Executives to address technical questions and progress opportunities through the sales cycle.
- Collaborate with Customer Success, Service Delivery, Product, and Engineering to ensure solutions are feasible and aligned.
- Build and maintain working knowledge of Trulioo’s Identity Platform, APIs, and key differentiators.
- Contribute to internal knowledge sharing and best practices through documentation, demo assets, and FAQs.
- Deliver a consistent, high quality customer experience throughout the presales process.
What You'll Bring
- 2 5 years of experience in presales, technical support, consulting, or similar customer facing role.
- Ability to participate in structured discovery and independently translate requirements into solutions.
- Strong communication skills with the ability to explain technical concepts to non technical audiences.
- Demonstrated ability to learn new technologies quickly.
- Analytical thinking and problem solving capability.
- Own and drive trade off conversations using defined operating parameters.
Technical Familiarity
- Understanding of APIs and integrations, including RESTful APIs and JSON.
- Exposure to tools like Postman or similar API clients is an asset.
- Familiarity with LLM/AI prompting techniques and best practices.
- General understanding of how systems integrate and exchange data.
Pay Transparency
- Base salary range: CAD 75,000–CAD 95,000 CAD.
- On target earnings (OTE): CAD 93,750–CAD 118,750 CAD.
- Final compensation may vary based on experience, skills, qualifications, and location.
What We Offer
- Comprehensive benefits: health, dental, vision, retirement plans with company match, paid time off, parental leave, annual education & training stipend.
- Flexible hybrid working environment with weekly lunches, quality coffee, and regular social events.
- Wellness: wellness workshops, events, and complimentary Headspace subscription.
- Employee Resource Groups for inclusive community.
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