Solutions Architect - Lead
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Key skills for this role
Key Skills for This Role
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Technical Pre-Sales Support
Act as the technical subject matter expert for HPE solutions, including Servers, Storage, Networking, Hyperconverged Infrastructure, Hybrid Cloud, and Data Center solutions.
Support the sales team in qualifying opportunities and addressing customer technical requirements.
Conduct solution presentations, product demonstrations, workshops, and technical discussions for partners and end customers.
Develop solution architectures, bill of materials (BOMs), and technical proposals.
Solution Design & Consulting
Assess customer environments and recommend appropriate HPE solutions.
Design end-to-end infrastructure solutions aligned with customer business objectives.
Provide sizing, configuration, and architecture recommendations.
Assist in preparing RFP, RFQ, and RFI responses.
Partner Enablement
Support channel partners with technical training and solution positioning.
Conduct partner enablement sessions on HPE products, tools, and technologies.
Collaborate with HPE technical teams to stay updated on product roadmaps and new offerings.
Business Development Support
Work closely with HPE Business Managers and Account Managers to identify new opportunities.
Assist in creating proof-of-concepts (POCs) and pilot deployments.
Drive adoption of strategic HPE solutions and initiatives.
Support demand generation events, webinars, and customer engagements.
Vendor & Internal Collaboration
Engage with HPE technical teams for complex solution designs and escalations.
Coordinate with sales, operations, services, and support teams to ensure seamless project execution.
Maintain strong relationships with HPE stakeholders and channel partners.
Required Qualifications
- Bachelor's degree in engineering, Information Technology, Computer Science, or related field.
- 4-8 years of experience in IT infrastructure pre-sales, solution architecture, or technical consulting.
- Strong knowledge of enterprise data center technologies.
- Experience with HPE product portfolio and solutions.
- Excellent presentation, communication, and customer-facing skills.
Preferred Qualifications
- HPE ASE (Accredited Solutions Expert) or ATP certifications.
- Knowledge of virtualization technologies (VMware, Hyper-V).
- Experience with Hybrid Cloud, Backup, Disaster Recovery, and Data Protection solutions.
- Familiarity with networking, storage, and server technologies.
Compute
HPE ProLiant Servers
HPE Synergy
HPE BladeSystems
Storage
HPE Alletra
HPE Nimble Storage
HPE StoreOnce
SAN and NAS Technologies
Networking
HPE Aruba Networking
Switching and Wireless Solutions
Cloud & Virtualization
VMware vSphere
Microsoft Hyper-V
Hybrid Cloud Solutions
Containers and Kubernetes (preferred)
Soft Skills
- Solution Selling
- Customer Relationship Management
- Technical Presentation Skills
- Stakeholder Management
- Problem Solving and Troubleshooting
- Time Management
- Team Collaboration
Key Performance Indicators (KPIs)
Technical Win Rate
Revenue Influenced
Solution Design Accuracy
POC Conversion Rate
Partner Enablement Metrics
Customer Satisfaction Scores
Certification and Technical Readiness
Response Time for Technical Support Requests
Experience Range: 4-8 Years Designation: Pre-Sales Engineer / Senior Pre-Sales Engineer
About Ingram Micro
Global technology wholesale distribution and supply chain services provider.
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