Solutions Architect

BA/BS or equivalent education; a Computer Science degree is a plus.

3-5 years of pre-sales or solutions architecture experience in a SaaS organization required.

Hands-on experience with iPaaS, enterprise integration, or automation technologies is a must-have.

Demonstrable experience working with Enterprise and Fortune 1000 customers across complex, multi-stakeholder sales cycles.

Hands-on experience with automation technologies, middleware, integration architecture patterns, web services, enterprise messaging patterns, APIs, SOA, ESB, BPM, and databases.

Hands-on experience with cloud technologies – iPaaS, SaaS applications, cloud infrastructure (AWS, GCP, Azure).

Strong understanding of enterprise application ecosystems including ERP (e.g., SAP, NetSuite, Oracle), CRM (e.g., Salesforce), HCM (e.g., Workday, SAP SuccessFactors), ITSM (e.g., ServiceNow), and collaboration platforms.

Familiarity with AI and agentic automation concepts, including prompt engineering, RAG, vector databases, chain-of-thought reasoning, MCP (Model Context Protocol), AI agents, and other techniques used to improve results and performance of Gen-AI use cases.

Familiarity with object-oriented programming and scripting.

Understanding of web technologies such as JSON, XML, HTTP, and GraphQL.

Experience mapping technical solutions to business outcomes across departments (IT, Finance, HR, RevOps, Security & Compliance).

Passionate about ensuring customer success and driving business transformation.

Adaptable and positive; eager to learn new concepts and technologies — particularly in the rapidly evolving AI and agentic automation space — and solve complex enterprise problems.

Excellent interpersonal and presentation skills; able to clearly convey complex ideas to diverse audiences from developers to C-level executives and collaborate effectively across functions.

Strong leadership abilities; comfortable leading architectural discussions and presenting to technical and business audiences at all levels, including executive briefings.

Results-oriented and self-motivated with a track record of exceeding targets.

Ability to manage multiple concurrent enterprise evaluations and prioritize effectively.

(REQ ID: 2774)

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