Solutions Architect (Applied Engineering) - APAC

Deepgram is expanding across APAC and operating a true follow-the-sun model. We are hiring a Solutions Architect in APAC to own complex post-sales engagements, guide customers to production, and strengthen technical support coverage for the region. You will work across the full customer lifecycle with a primary focus on architecture, implementation, and Tier-3 technical problem solving. You will also contribute to pre-sales validation when deep technical credibility is needed, partner with Product and Engineering on feedback and roadmap, and help mature our global operations.

Applied Engineering combines what many companies split across Solutions Engineering, Solutions Architecture, Consulting, and Senior Technical Support. We are the technical interface from first discovery through successful production and beyond. The team partners closely with Sales, Customer Success, Product, and DevRel to deliver an enterprise-grade experience that is fast, clear, and outcome oriented.

Based in an APAC time zone with reliable overlap to customer business hours across East Asia, Southeast Asia, and ANZ.

Excellent written and spoken English. Additional Asian languages are a strong plus, especially Japanese, Korean, Mandarin, or Hindi.

Familiarity with data privacy and enterprise security reviews common across APAC, for example Singapore PDPA, Japan APPI, Korea PIPA, Australia’s Privacy Act, and India’s DPDP Act.

Ability to travel within the region for critical customer milestones, estimated 10 to 20 percent.

Ramp on Deepgram’s platform, APIs, SDKs, self-hosted deployments, and support practices. Shadow calls across pre-sales, post-sales, and support. Begin owning low-risk technical tasks for an active account and contribute improvements to runbooks or sample code relevant to APAC environments.

Own 2-3 customer workstreams end to end. Lead discovery for one new implementation or migration. Publish one reusable asset such as a deployment guide, Helm example, or troubleshooting playbook with APAC nuances like regional cloud endpoints and data residency.

Act as primary technical owner for several APAC accounts in production. Close at least one complex investigation with measurable customer impact. Present a short readout on a repeated regional pattern and the automation or content you created to solve it.

Enjoy solving hard customer problems at the code, container, and cloud layers.

Like translating real-world constraints into clear architectures and plans.

Are comfortable writing and reading production-grade code, not just sample snippets.

Value crisp documentation, reproducible runbooks, and operational excellence.

Care about delivering outcomes, not just closing tickets.

Remote across APAC with periodic regional meetups.

Collaboration with colleagues in EMEA and the Americas to support continuous coverage.

Shared playbooks, defined escalation paths, and measurable SLAs.

Recruiter screen focused on experience, motivations, and logistics.

Hiring manager conversation focused on technical depth and customer impact.

Technical assessment that mirrors real work. Expect practical coding, architecture discussion, and debugging.

Panel interviews with cross-functional partners.

Short presentation on a customer-facing technical win you led. Explain the problem, your approach, and measurable outcomes.

If this sounds like you, we would love to meet you!

Medical, dental, vision benefits

Annual wellness stipend

Mental health support

Life, STD, LTD Income Insurance Plans

Unlimited PTO

Generous paid parental leave

Flexible schedule

12 Paid US company holidays

Quarterly personal productivity stipend

One-time stipend for home office upgrades

401(k) plan with company match

Tax Savings Programs

Learning / Education stipend

Participation in talks and conferences

Employee Resource Groups

AI enablement workshops / sessions

Backed by prominent investors including Y Combinator, Madrona, Tiger Global, Wing VC and NVIDIA, Deepgram has raised over $215M in total funding. If you're looking to work on cutting-edge technology and make a significant impact in the AI industry, we'd love to hear from you!

Deepgram is an equal opportunity employer. We want all voices and perspectives represented in our workforce. We are a curious bunch focused on collaboration and doing the right thing. We put our customers first, grow together and move quickly. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate.

We are happy to provide accommodations for applicants who need them.