Solutions Architect

We're looking for a Solutions Architect to guide customers from signed contract to live and scaling. You'll be the technical expert on our APIs and SDKs, designing implementation strategies, mentoring customer eng teams, and building playbooks that help companies across fintech, iGaming, PSPs, and top exchanges ship faster. You'll work closely with Sales (who owns the commercial relationship) and partner with Solutions Engineers and Support.

Serve as a trusted solutions consultant, driving fast, successful customer implementations and adoption

Design and deliver post-sales solutions (analytics, processes, documentation, infrastructure) that accelerate time to value

Optimize tools and data (Gong, Pylon, Kapa, Datadog, Amplitude, AI self-service) to improve workflows and customer experience

Guide customer engineering teams on SDK and API best practices to reduce timelines and scale rollouts

Triage and resolve technical issues across customers and internal teams to maintain momentum

Create playbooks and implementation guides to speed onboarding and drive usage

Partner cross-functionally and with executives, leading technical deep dives and platform optimization

Stay current on crypto/fintech trends; travel occasionally (~1x/month)