Solutions Architect

We're looking for a Solutions Architect to guide customers from signed contract to live and scaling. You'll be the technical expert on our APIs and SDKs, designing implementation strategies, mentoring customer eng teams, and building playbooks that help companies across fintech, iGaming, PSPs, and top exchanges ship faster. You'll work closely with Sales (who owns the commercial relationship) and partner with Solutions Engineers and Support.

What You'll Do

Serve as a trusted solutions consultant, driving fast, successful customer implementations and adoption

Design and deliver post-sales solutions (analytics, processes, documentation, infrastructure) that accelerate time to value

Optimize tools and data (Gong, Pylon, Kapa, Datadog, Amplitude, AI self-service) to improve workflows and customer experience

Guide customer engineering teams on SDK and API best practices to reduce timelines and scale rollouts

Triage and resolve technical issues across customers and internal teams to maintain momentum

Create playbooks and implementation guides to speed onboarding and drive usage

Partner cross-functionally and with executives, leading technical deep dives and platform optimization

Stay current on crypto/fintech trends; travel occasionally (~1x/month)

Who You Are

Bachelor's degree in Computer Science, Data, or equivalent hands-on experience

3+ years in solutions engineering, solutions architecture, technical project management, or support engineering—ideally leading implementations in a startup environment

Strong communicator who builds trusted relationships with customers and cross-functional partners

Proven hands-on experience designing, using, and troubleshooting APIs and integrations

Comfortable managing multiple projects and priorities in a fast-paced environment

Fluent in APIs, SDKs, and modern tooling (API management, reporting, AI/automation)

Working knowledge of crypto and fintech, including blockchain technology, digital assets, regulatory considerations, and real-world use cases

Experience on early-stage or founding teams strongly preferred

The compensation range provided may span multiple career levels and will be narrowed during the interview process based on factors including a candidate's experience, skills, qualifications, and geographic location. For candidates outside of New York or San Francisco, compensation will be adjusted to reflect the applicable market and location-based pay band. The base salary range listed excludes commission (if applicable), equity, and benefits. The pay range represents the minimum and maximum target for new-hire compensation. Actual compensation may vary and may be higher or lower depending on individual circumstances.

Why You’ll Love It Here

At Mesh, you're not stepping into a typical role—you're joining a rocket ship in mid-liftoff. You'll tackle complex, meaningful problems that actually move an industry forward, working alongside a sharp, motivated team that moves quickly, collaborates deeply, and expects everyone to operate with ownership. This is the kind of place where you'll see your work ship fast, make real impact, and be able to point to something and say, "I built that." You'll grow fast, level up your skills, and get a front-row seat to how a high-growth company scales from the inside, with competitive comp, solid benefits, and room to stretch your craft all coming standard. If you're energized by building, learning, and shaping something big—this is where you'll want to be.

In-Office Expectations

Employees based in our San Francisco, New York, and Bangalore hubs are expected to work from the office at least 40% of the time (approximately two days per week). This expectation may vary slightly depending on role, team, and business needs. Certain roles that require closer cross-functional collaboration or operational support may have additional in-office requirements, which will be discussed during the interview process. Our hybrid approach is designed to balance meaningful in-person collaboration, team building, and real-time decision-making with the flexibility to work remotely. We believe this structure supports strong execution while preserving autonomy and focus time.

How We Care For Our Team

We believe great work happens when people feel valued and supported. That starts with competitive salary and equity that grows as you and the company grow, plus comprehensive health coverage for you and your family. We offer unlimited PTO—and we mean it. Take the time you need to recharge and show up at your best.

We're invested in your growth with a dedicated budget for courses, conferences, and certifications. Work from wherever you're most productive with our remote-friendly approach, and count on having the top-tier tools and equipment you need to do exceptional work.

Mesh Pay is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.