Solution Specialist
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Key skills for this role
About the Role
Pine Labs UAE seeks a Solution Specialist for an outsourced role to engage merchants, promote payment solutions, and manage retail strategy. Responsibilities include product demonstrations, custom solution design, and account management.
Key Skills for This Role
Responsibilities
- Engage with merchants to introduce and promote payment solutions
- Understand merchant's business model, payment requirements, and integration needs
- Conduct detailed product demonstrations and presentations tailored to merchant requirements
- Collaborate with internal technical and product teams to design and propose customized payment solutions
- Serve as strategic advisor to key accounts, ensuring smooth onboarding and integration
- Build and maintain strong relationships with merchant stakeholders to drive long term business growth
- Monitor merchant performance and provide insights to enhance product adoption and satisfaction
- Identify upsell and cross sell opportunities within assigned accounts
Requirements
- 2 to 4 years in Individual Contributor capacity in frontline sales role or account management role
- Prior experience in POS/Payment gateway solution sales
- Prior experience in the UAE region
Full Job Posting
Role Purpose
- Responsible for Retail strategy to ensure long term strategic and financial objectives are achieved.
- Manage day to day activity of the retail network, ensuring short term sales objectives are reached.
Responsibilities
- Engage with merchants to introduce and promote payment solutions.
- Understand merchant's business model, payment requirements, and integration needs.
- Conduct detailed product demonstrations and presentations tailored to merchant requirements.
- Collaborate with internal technical and product teams to design and propose customized payment solutions.
- Serve as strategic advisor to key accounts, ensuring smooth onboarding and integration.
- Build and maintain strong relationships with merchant stakeholders to drive long term business growth.
- Monitor merchant performance and provide insights to enhance product adoption and satisfaction.
- Identify upsell and cross sell opportunities within assigned accounts.
What matters in this role
- 2 to 4 years in Individual Contributor capacity in frontline sales role or account management role.
- Prior experience in POS/Payment gateway solution sales.
- Prior experience in the UAE region.
What we value in our people
- You take the Shot: Decide fast and deliver right.
- You are the CEO of what you do: Show ownership and make things happen.
- You own tomorrow: Build solutions for merchants and do the right thing.
- You sign your work like an artist: Seek to learn and take pride in your work.
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