Solution & Service Manager (Middle East)
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Key skills for this role
About the Role
Sigenergy seeks a Solution & Service Manager for the Middle East to drive success of PV solar and energy storage solutions. You will provide technical expertise, solution design, training, and after-sales support.
Key Skills for This Role
Responsibilities
- Design PV solar & ESS solutions tailored to project requirements
- Provide technical expertise during pre sales discussions including system sizing and configuration
- Collaborate with HQ product and R&D teams to align customer requirements with product roadmaps
- Ensure solutions comply with local technical standards and regulatory guidelines
- Act as a trusted technical advisor for customers, installers, EPCs, and distributors
- Participate in customer meetings, presentations, and negotiations
- Organize and deliver technical training sessions for employees, customers, and partners
- Develop training materials, solution guides, and knowledge resources
- Monitor solution adoption and performance, identifying gaps and improvement opportunities
- Lead on site installation, commissioning, and testing of PV and ESS systems
- Respond to on site technical faults and provide after sales technical support
- Maintain client relationships and update project progress regularly
Requirements
- Bachelor's degree or deep experience in Electrical Engineering, Renewable Energy, or related field
- At least 3 years of practical working experience in the solar power and energy storage system industry
- Strong technical knowledge of PV solar & ESS systems including design, installation, and operation
- Proven experience in technical consulting, solution selling, and customer/partner enablement
- Excellent project management skills with a record of supporting complex solution deployments
- Strong interpersonal and communication skills; ability to influence stakeholders
- Proficiency in PVsys, AutoCAD, MS Office
- Fluent in Arabic and English; Chinese (Mandarin) is a plus
- Willingness to travel domestically and internationally as required
Full Job Posting
Company Overview
- Sigenergy focuses on developing cutting edge all scenario energy solutions, including energy storage systems, solar inverters, and EV chargers.
- With a world class R&D team and global sales and services, we aim to become our customers' most trusted partner.
Key Responsibilities
- Work closely with sales teams and customers to design PV solar & ESS solutions tailored to project requirements.
- Provide technical expertise during pre sales discussions, including system sizing, configuration, and optimization.
- Collaborate with HQ product and R&D teams to align customer requirements with product roadmaps.
- Ensure solutions comply with local technical standards, safety requirements, and regulatory guidelines.
- Act as a trusted technical advisor for customers, installers, EPCs, and distributors.
- Participate in customer meetings, presentations, and negotiations.
- Organize and deliver technical training sessions for employees, customers, and partners.
- Develop training materials, solution guides, and knowledge resources.
- Monitor solution adoption and performance, identifying gaps and improvement opportunities.
- Lead on site installation, commissioning, and full range testing of PV and ESS systems.
- Respond promptly to on site technical faults and provide after sales technical support.
- Maintain client relationships and update project progress regularly.
Qualifications
- Bachelor's degree/deep experience in Electrical Engineering, Renewable Energy, or related field.
- At least 3 years of practical working experience in the solar power and energy storage system industry.
- Strong technical knowledge of PV solar & ESS systems, including design, installation, and operation.
- Proven experience in technical consulting, solution selling, and customer/partner enablement.
- Excellent project management skills with a record of supporting complex solution deployments.
- Strong interpersonal and communication skills; ability to influence stakeholders.
- Proficiency in PVsys, AutoCAD, MS Office.
- Fluent in Arabic and English; Chinese (Mandarin) is a plus.
- Willingness to travel domestically and internationally as required.
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