Solution Manager

Key Responsibilities

• Generate new sales prospects
• Maintain post-sales contact with large or strategic clients to facilitate a positive and productive long-term relationship
• Communicate with customers with regards to any account problems and discusses customer concerns and suggestions
• Focus efforts on product feedback, enhancement, upgrades, and development
• Report suggestions to and develop solutions with sales, order processing, and customer success and support team
• Compile data on marketing trends, competitive products and pricing and reports to management
• Travel to and attend conferences, events and customer meetings as required
• About You
• 5+ years’ experience in sales or other equivalent experience
• Solid understanding of business, financials, products/services and the market, preferably with a reputation for providing a level of expert knowledge within your industry
• Excellent communication (both written & oral) and presentation skills
• Ability to plan own territory/account approach and manage own resources;
• Client Engagement: Ability to interact with clients and understand their needs.
• Sales Techniques: Knowledge of effective sales strategies and techniques.
• CRM Proficiency: Experience with customer relationship management software.
• Data Analysis: Skills in interpreting market data and sales metrics.
• Negotiation: Basic skills in negotiating terms with clients.
• Project Organization: Ability to manage sales projects and campaigns.
• Feedback Management: Skills in collecting and acting on client feedback.
• Continuous Learning: Commitment to ongoing sales and product training.

Our Values

Culture and Benefits

• We care for our people and a part of that we offer:
• Flexible Working Arrangement – Work from Anywhere and Hybrid Working (promoting work life balance)
• Learning and Development opportunities
• Access to health and wellness programs
• Parental leave benefits that exceed legislative requirements
• The opportunity to work within a global organization with experienced leaders
• You can learn more about what we do by visiting our:
• Website : Wolters Kluwer Australia | Wolters Kluwer
• Products: Wolters Kluwer Solutions for Accounting | Wolters Kluwer
• Meet the People: How the People of Wolters Kluwer Strive to Be The Difference | Wolters Kluwer

Our Interview Practices